Join Our 3 MILLION+ Members Today! Register Here | Login
Go Back   BlackBerry Forums at CrackBerry.com > BlackBerry Carrier Discussion > T-Mobile

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
    Thread Author   #1  
Old 01-31-2010, 09:47 PM
Banned
Device(s): 9650
Carrier: Sprint
 
Location: United States of America
Join Date: Jun 2009
Posts: 786
Likes Received: 0
Thanked 0 Times in 0 Posts
Default Question about EM+

I'm currently using the EM+ plan for T-mobile and I'm thinking about switching carriers. Do I just have to call T-Mobile and say I want to cancel? and also theres not an ETF since I have the EM+ plan, correct? Do I just call and they'll stop billing me? Help please
Reply With Quote Tip this Post
  #2  
Old 01-31-2010, 10:15 PM
CrackBerry Addict
Device(s): 9780 (Bold)
Carrier: T-Mobile
Pin: TO . . . Nice Horse, bad car
 
Location: Inside Rt 128
Join Date: May 2009
Posts: 766
Likes Received: 9
Thanked 16 Times in 16 Posts
Default

If you change your number along with the carrier, your new carrier will terminate your T-mobile account. You will have to pay the last month's bill.
Reply With Quote Tip this Post
  #3  
Old 01-31-2010, 10:32 PM
CrackBerry Genius
Device(s): Droid Razr Maxx
Carrier: Verizon Wireless
 
Location: Upstate NY
Join Date: Jan 2009
Posts: 3,096
Likes Received: 3
Thanked 14 Times in 13 Posts
Default

Are you planning to port out to another carrier? If so, just go to the carrier you want to switch to and tell them you want to port out. This will alert T-Mobile that you are leaving and you'll be billed your last bill...no etf cause you're EM+.

Posted from my CrackBerry at wapforums.crackberry.com
Reply With Quote Tip this Post
  #4  
Old 01-31-2010, 10:33 PM
CrackBerry User
Device(s): 9700 (Bold)
Carrier: T-Mobile
 
Join Date: Oct 2008
Posts: 66
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

EM+ is a non-contract plan, no ETF. If you're switching carriers and doing a number port, let the new carrier complete the port first and your number is working on your new phone, then call and make sure they have put in an order to cancel the account. It's supposed to be automatic, but always make sure yourself. Don't cancel before the port is completed though, or you'll lose the number.

If you're not porting, just call and cancel.
Reply With Quote Tip this Post
  #5  
Old 02-01-2010, 05:17 AM
CrackBerry Abuser
Device(s): 9700 (Bold)
Carrier: T-Mobile
 
Join Date: Sep 2009
Posts: 208
Likes Received: 0
Thanked 1 Time in 1 Post
Default

If you want to keep your new number then don't cancel with TMO, let the new carrier do the whole thing for you when you signup. If you cancel first, you will never get that number back.

If you dont' want to keep your number, then cancel with TMO.

In both scenarios, I recommend you do it on or near the end of your billing cycle.
Reply With Quote Tip this Post
  #6  
Old 02-01-2010, 11:37 AM
Banned
Device(s): Terminated Member
Carrier: Terminated Member
Pin: Terminated Member
 
Location: Terminated Member
Join Date: Dec 2007
Posts: 2,557
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by denison1g View Post
I'm currently using the EM+ plan for T-mobile and I'm thinking about switching carriers. Do I just have to call T-Mobile and say I want to cancel? and also theres not an ETF since I have the EM+ plan, correct? Do I just call and they'll stop billing me? Help please
You haven't specified why you are considering changing but a word of caution ... the grass isn't always greener on the other side. IMHO, the only carrier on par with or better than (depending on where you are) T-Mobile from a service standpoint is Verizon. And Verizon is very expensive.

AT&T and Sprint are generally poorer service providers than T-Mobile and in the case of AT&T, they are generally an inferior service at a higher price.

It's always prudent to thoroughly explore all your options before changing carriers. As mentioned, the grass isn't generally greener on the other side ... and as it relates to green -- you'll probably be spending more of it with any other carrier and not necessarily for better service.

Caveat Emptor (Latin for "let the buyer beware).
Reply With Quote Tip this Post
Reply
BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > T-Mobile   Question about EM+

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes