Not recieving emails for almost 3 weeks

[nesa0210]

I don't know if this is a right place to put this thread, if not administrators will move it

I have blackberry pearl 8120. A month ago I decided to upgrade my tmobile account and I took mytouch. I was using it for a week and didn't like it so I exchange it for blackberry 8900. I liked the phone very much, lack of 3g was the only problem. The biggest problem is that since I got 8900 I stop receiving my emails. At the beginning customer support told me that they need up to 24 hours for changing plan (from mytouch to blackberry) to take effect. After more than 24 hours nothing happened so I visited tmobile. The guy from customer support told me that nobody changed my pin number (on the account shows the old pin number from previous blackberry). So he changed that, send me service book etc...
Than I realized (when I was trying to send service books manually) that when I go to "configure email" in my.tmobile.com it says: " your account has been suspended, please contact system administrator"
I called customer support at least 5 times since now and all the time they are trying to do the same: register to the network, send service books, take of the battery...
Once they told me that there is an issue with RIM and engineers are trying to fix the problem...
I returned my 8900 because I wasn't sure if they are going to fix the problem and didn't want for my contract to be extended. So now I am using my old blackberry 8120

At the end I spoke with customer support and the lady told me that there is no issues with RIM anymore, and she didn't see any helpdesk ticket for my problem. She promise that the problem will be fixed and that she will call me when that happens. Still, I an not receiving emails....and they keep telling me 72hours, 72 hours....

What should I do?

I know, the easiest way is to cancel the account and go to another carrier but I would like to stay with tmobile.

[lisap006]

I would call tmobile or even go on mytmobile.com and take off the BB feature and re-add it back on there to see if that will reset it in the network....the feature could be communicating with the billing system but not with the network...so ur being charged for it but its still not communicating with the network that talks to ur phone....if that makes sense...but it is worth a try trust me!!!! Oh and then ask for a free month of bb feature

[nesa0210]

My problem is solved! I went to tmobile store today and the guy replaced my sim card. He also removed blackberry services and then put them back. I don't know which one solved my problem but it works now. Thank you very much Lisap006

lisap is the bomb....lmao