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    Thread Author   #1  
Old 07-10-2010, 03:37 PM
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Hi,
I have a 9700 I got it abot 3 weeks ago today out of nowhere there was a crack on the screen. I don't think its on the actual screen but the hard plastic in front of it. Any suggestions?

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Old 07-10-2010, 03:45 PM
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If you have insurance on the phone, you can always make a claim.
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Old 07-10-2010, 03:53 PM
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Quote:
Originally Posted by K Bear View Post
If you have insurance on the phone, you can always make a claim.
Unfortunately I don't what about my warranty do you think that might work?

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Old 07-10-2010, 03:56 PM
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They may consider it physical damage, depending on if the crack is on the inside or on the outside.
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Old 07-10-2010, 03:59 PM
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Quote:
Originally Posted by K Bear View Post
They may consider it physical damage, depending on if the crack is on the inside or on the outside.
I believe its on the outside.

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Old 07-10-2010, 04:44 PM
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You can take your phone to a retail store and see what they say. If it's physical damage and you do not live in California, you may be up the creek without a paddle on this one.
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Old 07-10-2010, 06:46 PM
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Yikes.

I'd go and find a nice T-Mobile employee to help you. If you can't find one, try to go find another who will understand. You're not "playing the system", you just need to find someone who will be able to maybe it replaced under warranty. If you didn't abuse it then it shouldn't break and if it does, then it's not your fault.
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Old 07-11-2010, 01:03 AM
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It broke somehow, and chances are they'll tell you to kick rocks.
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Old 07-15-2010, 04:51 PM
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most likely they wont do much to help you. You should do what i did take your attractive girlfriend to the store with you, and tell her to raise ****, or flirt with the sale's clerk. it worked for me
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Old 07-16-2010, 10:02 AM
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Originally Posted by the_tom View Post
most likely they wont do much to help you. You should do what i did take your attractive girlfriend to the store with you, and tell her to raise ****, or flirt with the sale's clerk. it worked for me
Hey....does that work? Oh yeah. I guess it does.
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