Mobile Emergency Alert System and Bold 9900
Hello, Reference the bold 9900. Starting last night 11/21/12 EST T-Mobile started sending out false Monthly Test Alert Messages.
I got 64 of them last night and finally had to totally turn my phone off. So far this morning I have gotten 14 of them as I type this message.
Is anyone else having this problem. Is it only a T-Mobile problem or are other carries having the same problem?
Last night when I called T-Mobile. They said they knew about the problem and was trying to figure out what to do about it.
- CrackBerry Newbie
11-22-12, 11:16 AM #4
- 7 Posts
I started having the same problem yesterday afternoon. Messages kept repeating every 5 minutes even though I had turned off all alerts. After a couple of hours I called T-Mobile and was put through to technical support who told me it was a problem limited to the 9900. When I told her it had been occurring with my wife's 9810 she seemed surprised. I was told they were aware of an issue and were working on it. I tried rebooting, battery pulls, swapping SIMS over with the wife's phone. The good news if it cured the wife's phone the bad news was that messages kept arriving until 5:00 am this morning on the 9900, when I updated the OS from 126.96.36.1993 to 7.1.0746. This has stopped the messages, for now.
- CrackBerry User
11-22-12, 11:30 AM #6
- 25 Posts
Mine started before I updated the OS and has been going since ~3:00 pm PST yesterday. Even after the OS update and repeated battery pulls it's still going on. Over 500 of these messages so far. You can't ignore them because they prompt you to either read the message or just close the pop up.
This is in the Seattle market (hopefully the T-MO execs here in Headquarters land are getting this too
- 11-22-12, 02:16 PM #8
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