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I've given up..... I've given up.....
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Old 05-11-2009, 09:21 AM
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Default I've given up.....
I bought a 8820 on eBay that was advertised as "new". I could immediately tell it was refurbished. The phone displays Orange logos and initially tried to add +44 to all calls so obviously it came from the UK. The phone is unlocked and my T-Mobile sim card works....but I cannot get "EDGE", I get "edge" which means I can't use BES which is what I need more than anything. I put MY sim card in a friends T-Mobile BB Curve and it comes up with "EDGE". I put HIS sim in my 8820 and it comes up "edge". This tells me my plan is setup correctly, it is the phone. Is there anything I can do other than take my licks? I sent an email to Orange but I don't expect much to come out of that.
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Old 05-11-2009, 09:33 AM
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Yup, UK phones use a different freqency so it will never work properly. I suggest buying local on craigslist and such to avoid issues like this in the future

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Old 05-11-2009, 10:14 AM
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Contact the seller and/or Ebay - if the phone was advertised as "new" and it's obviously not, you may have some recourse there...
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Old 05-11-2009, 10:16 AM
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Quote:
Originally Posted by LDubs View Post
Contact the seller and/or Ebay - if the phone was advertised as "new" and it's obviously not, you may have some recourse there...
Very true, and if you continue to have the issue I would contact ebay as well.
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Old 05-11-2009, 10:38 AM
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Contact EBAY, and Paypal if that is how you paid. They will take care of it. It may not be for a few weeks until you get the result your looking for, but im sure the wait would be more than welcomed if you got a full refund
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Old 05-11-2009, 11:01 AM
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It appears my only recourse is to fight for my money. Orange said they cannot deregister the PIN. Thanks for the support guys (and gals!)
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Old 05-11-2009, 11:05 AM
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Correct me if I am wrong....but a "new, never opened" phone would not have the PIN registered regardless of the provider correct? I've bought refurb'd phones in the past so that is why I had a feeling this one is a refurb, not to mention it must of been activated on the Orange network at some point for them to register the pin.
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Old 05-11-2009, 03:22 PM
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If the phone has never been activated, the PIN wouldn't be on the network. Therefore it was more than likely used at one point.
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