International Long Distance Blocking not doing its job.

[Han-ShinBi]

last month, on of my lines have been calling internationally- bill was high! so i had the international long distance block added since the rep said it should cover in/out going calls.
but this month, i checked the usage and i saw that she has been receiving calls internationally! though she told me that they used a calling card, their Philippines # is showing on the call records.
now, tmo is showing this as international call charges!
so, what is going on with the block international calls feature? please, someone chime in on this.

[NorrisCell]

If the calls were placed after the international block was added, the charges are not valid. Period. Call back and confirm the date that the block was added. Compare it against the date of the charged calls. Keep in mind that the billing is delayed by a month or more before you receive the bill.

[Han-ShinBi]

Thanks norris! Will post back later.

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[akraus88]

Originally Posted by Han-ShinBi

Thanks norris! Will post back later.

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Wake up dude!

Ain't such a thing..........period, no charge when in the USA for receiving calls from abroad, unless you don't have unlimited and you have exceeded your minute bucket.

Also, there is NO such a thing as blocking 'incoming' long distance calls.

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[alexpapa]

Originally Posted by akraus88

Wake up dude!

Ain't such a thing..........period, no charge when in the USA for receiving calls from abroad, unless you don't have unlimited and you have exceeded your minute bucket.

Also, there is NO such a thing as blocking 'incoming' long distance calls.

Posted from my CrackBerry at wapforums.crackberry.com

how sure are you of this? I don't have my call records available for this right now, but I'm 90% sure I have been charged for receiving international calls in the past.

[NorrisCell]

Actually, I think I misunderstood part of your initial post. Incoming calls do not cost anything to the person that receives them, except for collect calls. An incoming international call charges the person making the call only.