Changing number

[CG84]

I searched for this answer, but I didn't find it.


I'm looking to change my number with T-Mobile because my ex won't stop texting me and I know T-Mobile doesn't block numbers. Does anyone know how much this would cost? Did a Google search and came up with $15 for the change, but I would hope I wouldn't have to pay. If I do, do you think they'd waive it/knock it down since I've been with them for 6 years? I doubt it but hey, never know.

[savioAMG]

Call them and let them know what's going on and they might waive the fee for you. AT&T did that for me for a similar, but different situation.

[Californium89]

If its really bothering u that bad then 15 dollars should be the last thing on ur mind

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[berryite]

Originally Posted by CG84

I'm looking to change my number with T-Mobile because my ex won't stop texting me ... I've been with them for 6 years

Man, that's pretty drastic. I'd hate changing my number after 6 years.

Long time ago, I taught high school. Because I was young and new, they gave me a lot of the troublesome kids. I quickly learned something about human nature from that experience. People prefer positive attention. If they can't get positive strokes, they'll settle for negative attention. But what they can't stand is being ignored.

I know it's hard because you have all those emotions going on and I'd bet that this "ex" knows all your hot buttons to push, but if you change your number, the ex will get your new one from a friend or some other source. And then you'll be right back to where you started. Worse actually because you'll have empowered the ex to believe they are important enough to get you to go through all the work of changing numbers and dealing with a lot of hassle.

The best way to deal with these situtations is simply to shut the switch off and give that person absolutely zero energy.

Find a song you absolutely love. Use that song as a caller ID for the ex. Not that you'll ever answer the phone when they call but when they call, you get to just let the phone ring and ring and hear your favorite song play. When the ex text messages, simply delete the messages without comment or response.

After awhile the ex will get bored chasing you with texts and phone calls IF they get nothing back in return. Changing your number just empowers them. Ignore them. People can't deal with being ignored. Eventually they'll go on to find another victim to harrass who doesn't ignore them and you'll never hear from the ex again.

Trust me, the key to dealing with this is to give the other person NO ENERGY.

That assumes you are truly done with that ex ... Are you? Really? You're sure? Well, if so, ignoring them and giving them no energy should be a piece of cake then.

[shfjcs]

berryite - great advise, well put.

[hubermania]

If you are only expecting text from people on your contact list, you can use the firewall to block your ex's text messages. Delete your ex from your contact list, then use Settings->Options->Security Options->Firewall to block text (SMS) messages that aren't from people in your contact list.

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[xTemptati0n]

Be honest with them and tell them you are getting harassed, they should waive the fee for you.

[jamestbrewer]

I just had a number on my account changed a few days ago because of harassing calls. I called CS and told them my problem and they waived the fee for a number change.

You might need a new SIM, and if you go in to a TMo corp store they might be able to get you a number you like. All the phone reps I talked to didnt want to let me pick a number. On the phone, CS told me that I could keep my SIM, but the phone number change took more than 2 days so I ended up going to the store and just had them activate a new SIM instead.

[xTemptati0n]

Originally Posted by jamestbrewer

I just had a number on my account changed a few days ago because of harassing calls. I called CS and told them my problem and they waived the fee for a number change.

You might need a new SIM, and if you go in to a TMo corp store they might be able to get you a number you like. All the phone reps I talked to didnt want to let me pick a number. On the phone, CS told me that I could keep my SIM, but the phone number change took more than 2 days so I ended up going to the store and just had them activate a new SIM instead.

Number change varies, it's usually pretty instant. There's no need to change a SIM card. The stores can pick numbers since it populates a whole bunch for us, but we can't waive the price of the number change; it automatically charges you once we click the change button.

[mobile1dan]

If you are on a family plan you can "block" a # with a thing called family allowance, but that will also run you $5 a month.

If you call them tell them what is going on they wont charge you for it. And if they they are going to charge you, tell them you want to cancel your account and you would rather go to another company and pay your $200 cancel fee. They will wave it for you then.

If you have any problems with it send me a PM and i can call in for you and get it taken care of.

[jamestbrewer]

Originally Posted by xTemptati0n

Number change varies, it's usually pretty instant. There's no need to change a SIM card. The stores can pick numbers since it populates a whole bunch for us, but we can't waive the price of the number change; it automatically charges you once we click the change button.

It's always been instant for me until this last time which took over 2 days before I got frustrated and went to a store to get a new SIM. Don't know what happened but CS first told me "up to 24 hours" then after 24 hours it became "24 to 48 hours". After 48 hours I went to the store and got a new SIM. The line was active within minutes. The store employee called activations to get the number assigned. Whenever I call activations myself, I never get a rep that wants to let me chose a number.

And CS definitely waived the fee for me because of my situation.

[Armando175]

Hello everyone! Just as stated by mobile1dan, you can add the Family Allowance feature if you're on a Family plan. You will be able to block numbers you desire and at the same time it will block text messages. I have the Family Allowance service and I think it's a great feature that TMO has. It costs $2.00 a month. It has saved me a lot of overages and also unwanted text messages.

[mobile1dan]

Originally Posted by Armando175

Hello everyone! Just as stated by mobile1dan, you can add the Family Allowance feature if you're on a Family plan. You will be able to block numbers you desire and at the same time it will block text messages. I have the Family Allowance service and I think it's a great feature that TMO has. It costs $2.00 a month. It has saved me a lot of overages and also unwanted text messages.

You are right on every part you said but wrong on the $2.00 a month. It used to be $2.00 BUT they moved it to $4.99

[Armando175]

Oh okay. When the heck did they raise the Family Allowances pricing? TMO is raising everything. Good thing I added it before the price change. I assume they can't change it on my plan.

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[Artemis68]

Are you able to use Family Allowances on a single plan? I have my own plan and I am not on a Family plan but I'd be willing to pay an extra 4.99 a month to block annoying people and texts from them as well.