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Old 07-22-2010, 12:13 AM
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Exclamation Browser Help !!!! Pleaseee?!

ok soo i have a bold 9700 with tmobile and i havent had time to run to the store or spend hours trying to explain this to someone who can barely speak english on the phone i am new to blackberries this is my first one.

when i open up my browser, go to the Go To page, and type in a site everything is find as it loads it previously began showing pictures and signs of progress as the loading proceeded. now all that happens is a white screen comes up even until the load bar is completely full. i do have internet because my facebook app still works, the browser just never leaves tthe white screen. i dont know if its a setting i may have changed by accident or a bug in the phone. any help at all would be greatly apreciated. thank you

-bri
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Old 07-22-2010, 03:20 AM
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This is most likely a network bug, because it is happening to me as well. This happened to me once in 2007 as well and that was resolve like 20 hours later.

It's just a waiting game now....
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Old 07-22-2010, 09:35 AM
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Quote:
Originally Posted by bscata8 View Post
ok soo i have a bold 9700 with tmobile and i havent had time to run to the store or spend hours trying to explain this to someone who can barely speak english on the phone i am new to blackberries this is my first one.
Not sure if that was a joke or a random guess, but I've talked with at least 50 different tmobile customer service and tmob rim dept people in the last 7 years and have never heard anyone that doesn't speak clear English...

But to be honest, this doesn't sound like a network problem. Sounds like an OS problem. You should post this in the 9700 forum.

Last edited by Pi Guy 3.14; 07-22-2010 at 09:37 AM.
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Old 07-22-2010, 12:33 PM
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Have you considered upgrading to a different OS?

Posted from my CrackBerry at wapforums.crackberry.com
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Old 07-26-2010, 07:20 AM
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Maybe a hard battery pull will solve the problem.

I don't think TMO outsources customer service so you are just assuming that you will get something that doesn't speak English, bad comment...
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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > T-Mobile   Browser Help !!!! Pleaseee?!

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