bbm troubles

[bigcity81]

got a bb curve 8520 the other day first one for me so im still new but i have friends with bb anyways, my issue is i cant connect with any of my friends i have their pin and i have pic'd their bar code and i still cant befriend anyone not sure whats up but if you could help that would be great

[syb0rg]

Do you have a data package on your phone? and do they have them on their phones?

[bigcity81]

hey mj thanks for replying i am fairly certain i have a unlimited data pack on my plan i did on my old phone so i would assume i still have it old phone was a samsung behold

[theonecid]

Originally Posted by bigcity81

hey mj thanks for replying i am fairly certain i have a unlimited data pack on my plan i did on my old phone so i would assume i still have it old phone was a samsung behold

If your old phone is not a smartphone, then it will probably have the basic "Mobile internet" which isn't the same for smartphones, much less for blackberries. You need to make sure you have a Blackberry data plan.

[syb0rg]

Originally Posted by bigcity81

hey mj thanks for replying i am fairly certain i have a unlimited data pack on my plan i did on my old phone so i would assume i still have it old phone was a samsung behold

as stated here...

Originally Posted by xalkoholicx

If your old phone is not a smartphone, then it will probably have the basic "Mobile internet" which isn't the same for smartphones, much less for blackberries. You need to make sure you have a Blackberry data plan.

you need to have a BIS/BES package on your device.

[Peter2000]

I agree with this " If your old phone is not a smartphone, then it will probably have the basic "Mobile internet" which isn't the same for smartphones, much less for blackberries. You need to make sure you have a Blackberry data plan. "

[RWWackoStu]

+1. Im suprised your carrier even let you have a Berry w/o BIS.