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Old 06-16-2009, 12:16 AM
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Default Account level Blackberry service?

I was looking on the my.tmobile site and even though I have an 8900 with the unlimited web plan it says I need a blackberry plan to go with my 8900. When I go to the change services page I do have the blackberry unlimited web plan listed under current services, along with unlimited messaging for families.

Now the interesting part. I was just going to re-select the blackberry unlimited web plan so my.tmobile would be aware I have a BB plan and would hopefully stop putting the annoying message that i need a BB plan on my screen. I don't have a screenshot but this is what I see (via cut and paste):

Account Level Services
Account level services apply to all the lines on your account.
Service Description Price per
month Select
Services

BlackBerry Unlimited Web Harness the power of your BlackBerry to stay connected on the go with Unlimited Web access. $24.99

BlackBerry Unlimited w/Enterprise E-mail Add-on Add access to BlackBerry corporate data features to a voice rate plan. BlackBerry Unlimited w/Enterprise E-mail, for use with BlackBerry Enterprise Server (BES) software, includes unlimited BES access, BlackBerry Web Client e-mail, and Web browsing. $29.98

BlackBerry Unlimited Web + Unlimited Messages Get unlimited communication capabilities, with unlimited Web access and domestic messages. Includes Unlimited Web access, Unlimited domestic text, picture, and instant messages, and Unlimited personal e-mail $34.99

This makes it sound like the blackberry plan would be on all lines of my account, which would be awesome. I selected it and clicked change services, but it also tried to remove my unlimited messaging for families so I didn't submit the order.

If I was sure this would allow a BB plan on all of my lines, I would select the BB unlimited web and messaging bundle and be a very happy camper, but I am afraid it is a mistake on the web page and I would end up with my same BB plan on just my line along with unlimited messaging and my other lines would start racking up messaging charges. Also in this case, to get my unlimited family messaging back , I would have to pay the new 24.99 rate instead of the 19.99 I pay now.

Does anybody know what is going on? Does anybody else have the BB plans listed under Required services-Account level services?
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Old 06-18-2009, 01:16 AM
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Default I saw the same thing....

I saw this same thing. i have two blackberrys mine and my wife's and I haven't had a data plan for her. I just purchased the 8900 as an upgrade but i didn't get a data plan. I was browsing the service upgrades and I saw this under Account level services also. I think i might give them a call tomorrow.
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Old 06-22-2009, 08:59 PM
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Default

definatly give them a call, especially if any of your BB specific apps aren't working.

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Old 06-24-2009, 06:41 AM
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Default

It would not apply to all lines only the line that is connected to the BB. I have the same message when I log in. I have the web and messaging seperate. So unlimited data. Then the unlimited text messaging in case I need to downgrade.
It comes out to the same price either way.
I was thinking about just getting rid of the unlimted text on just my phone and doing unlimited families too since they cost the same and my husband doesn't have a phone that does the internet but he does text. I don't know if it would let me though.

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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > T-Mobile   Account level Blackberry service?

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