9700 running .344 EastAsia FW - Visual Voice Mail not working

[derekyeu]

As soon as I got my tmobile branded 9700, I flash the firmware to .344 EastAsia version. I have been trying everything I can think of and talked to Tmobile twice, they just can understand why visual VM is not working on my phone.

Every time I starts VVM, the screen display the following message:

Visual Voice Mail is not set up. Have you added Visual Voice Mail to you wireless account?

I have VVM, so I press the "yes" button. Then, I get the following screen:

Please call voice mail to set up.

At the bottom of the screen are "Cancel" button and "Call Voice Mail" button. I choose the Call Voice Mail button, the phone just dial VM. That's all. What should I do?

Do I need to downgrade to TMO's firmware to use VVM? or at least to get things going?

Anyone experiencing similar problem?

[Leclerc]

i call Tmobile to activate it, and it's working fine with 5.0.0. 423