9700 Phone Exchange & OS Question .442-.330

[brightlime]

I might have to exchange my bold (9700) again but i upgraded my os, should i revert it back to .330 before i send it back?? do they check things like that when they get phones back? i know they look for that sticker saying if there is water damage but do they turn on the phones and check stuff like that.

[Myveggies]

You should revert it back to TMO's OS before returning. Don't give them any excuse to screw you.

[berryite]

Originally Posted by brightlime

I might have to exchange my bold (9700) again but i upgraded my os, should i revert it back to .330 before i send it back?? do they check things like that when they get phones back? i know they look for that sticker saying if there is water damage but do they turn on the phones and check stuff like that.

I support MyVeggie's thoughts. T-Mobile's supported OS is .330. They could return the phone back to you if it comes in with any other OS and claim that you're not in compliance with T-Mo's rules by running an unsanctioned OS.