
12-02-2010, 04:29 PM
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| | CrackBerry Abuser Device(s): HTC Sensation, Galaxy Tab 8.9 Carrier: T-Mobile | | Location: St. Augustine, FL Join Date: Mar 2008 Posts: 117 Likes Received: 6
Thanked 8 Times in 6 Posts
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Quote:
Originally Posted by mjlin2002 I went back to the T-mobile store today and tried to get the difference refunded as I upgraded a line last week. The person helping me looked at her computer and said they didn't get any memo regarding a $50 reduction. And so she was not able to refund me the difference.
Funny thing is, when I log into the T-mobile website, and look at the upgrade price for a different line, it is at $79.99.
Do you think I should try a different T-mobile store?
Or do you think that customer service/loyalty will be able to issue a credit? | Try a different store, for sure.
Just got a price adjustment at 2nd store I went to. Notably, the reps at the first store were girls too (sorry ladies) & didn't even do me the courtesy of checking the system. They're like 'don't u mean the $50 rebate' UM, No! 'We have a buy 1 get 1, is that what ur asking' UM, No! Told them I have a reliable source. Thx Norris!
Anyway, 2nd store hooked me up even tho I was at 15 days.
Give it another shot...
Posted from my CrackBerry at wapforums.crackberry.com
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