will at&t cut my service?
my at&t phone bill has been over due for alittle over 3 months now and they gave us an extension date for the bill which is august 2nd 2010, will they cut service on that date if i done pay? or will they give another day or two after the extension date? thanks!!
- 08-01-2010, 11:23 PM #8
not after midnight but they will most likely do it during business hours
if you had been giving them money all along even with the extension the might not consider that but when given an extension and no money is paid then they will and do have the right to cut the cord from you and turn your service off
and they may require a deposit reactivate your service.
Have an Incredible day !
Phoenix Suns Rule !
- CrackBerry Genius
08-04-2010, 09:14 PM #9
- 2,256 Posts
my experience with aT&T regarding past due has always been favorable..
sometimes i carry 2 months of bill for a family line both with data (around $300)
and i would get the reminder..
but they never cut my line..
compared to horror stories i hear from Verizon..
- CrackBerry Abuser
08-10-2010, 01:17 PM #11
- 102 Posts
Since I work for an AT&T store, I can tell you - you will need to pay what is marked on your statement as "outstanding balance" or "balance due" on your last monthly statement. If you can't afford to pay this, you can discuss it with AT&Ts billing department (dial 611 from your mobile phone) and they may be able to arrange a payment plan with you (no promises).