Question on upgrading a contract

**waccotobacco** · 05-03-2011, 02:05 PM

Ok, so I have the $5 text plan which gives me 200 text messages. If I use a 2 year contract extension to buy a new phone, will I HAVE to get the $10 text plan which gives 1000 texts? I currently have a 200 MB data plan. Can I just lock in a 2 year contract with the more expensive $25 2 GB data plan instead of getting a more expensive text plan?

**weaselnoze** · 05-09-2011, 09:56 AM

You CAN keep your $5 text package. if you ever remove it, it will be gone forever.

**Mister Xiado** · 05-09-2011, 02:38 PM

Just ask Customer Care to have it put back on. If you didn't voluntarily remove the messaging feature, it can be fixed. Yes, a supervisor can do it, and NO, YOU DO NOT NEED TO TALK TO A SUPERVISOR, just ask that they put it back on, saying it was lost in an upgrade. It will take all of maybe three minutes to fix.

"Hey, I upgraded and my 200 message feature got taken off. Can you ask a supervisor to put it back for me?"

Done.

This does not apply to unlimited laptop connect data plans.