help! i took off the option to pay per use internet and now i can't add it back on!

**sinister357** · 01-27-2008, 09:31 PM

so's with mms. i took those options off by mistake. now i tried going back to managing my account page but that option is no longer there. what must i do to corrent this?

**jsanders** · 01-27-2008, 10:15 PM

Perhaps calling your carrier will work.

**sinister357** · 01-28-2008, 12:56 AM

Originally Posted by jsanders

Perhaps calling your carrier will work.

i've tried but after a long automated process, they just told me to call back during business hour! i couldn't believe it! they could of just told me that in the beginning. well, anyway, hope someone here can help me out so i don't have to deal with them.

**emptydarkone** · 01-28-2008, 01:34 AM

After hours Care number is 1-866-801-3600

**Bla1ze** · 01-28-2008, 03:32 PM

After hours care can't add it back on, technically the billing system won't allow it (it's an incompatible service, although AT&T is in the process of changing it), you only have a chance if...

A) The rep knows how to bypass it...
B) Doesn't really care about their job and does it for you anyways.
C) The policy has changed since, I last went to work friday lol (quite possible)

**sinister357** · 01-30-2008, 12:52 PM

Originally Posted by Bla1ze

After hours care can't add it back on, technically the billing system won't allow it (it's an incompatible service, although AT&T is in the process of changing it), you only have a chance if...

A) The rep knows how to bypass it...
B) Doesn't really care about their job and does it for you anyways.
C) The policy has changed since, I last went to work friday lol (quite possible)

i guess the policy has changed because they gave those features back to my account!