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- 12-11-2010, 01:30 PM
Thread Author #1
Has anyone ever returned an item for an exchange before?
How long does it take for a phone to get to At&t's warehouse?
- 12-11-2010, 01:37 PM #2
It took like 2 weeks for me
- 12-11-2010, 02:08 PM #3
I'm about the same as Garz. 10 business days at the least.
- 12-11-2010, 07:12 PMThread Author #4
How did you guys get notified that the phone was exchanged? Did you use the tracking number at all. It seems like they use a service called smartlabel newgistic, I entered my info there but nothing :/
- 12-12-2010, 12:12 PM #5
Always, always, always keep a copy of the tracking number for anything you ship out.
This is your armor. - 12-12-2010, 02:25 PMThread Author #6
I did take the tracking number. I just find it weird that nothing is showing up on the tracking website after 2 business days of shipping it, I'm guessing it should already have some sort of information available. Maybe I'm just paranoid this time because this is the second time I'm sending a phone for an exchange. The first one was "lost" in transit so ATT credited me back my money, got myself the same phone, and now exchanging it again.
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