[Zonderman]

Just got off the phone after calling 5 separate times. All 5 operators including IT Support said "There isnt anything in our system that acknowledges and plans or any release for a 7.1 OS Update"

good game, wasted $200 and a 2 year contract

[Fuzzballz]

Is 7.1 important to you?

[nickdaman]

Its AT&T if they cant make money off of it then they wont release it. So we'll see but i still use other os releases from other carriers.

[JUSTQUAN2]

lol... that's the deathstar for ya. no need to be surprised. im only with them cause of the coverage i get at work and home. everything else I look to my fellow nerds.

Sent from my BlackBerry 9900 using Tapatalk

[Bla1ze]

Load a leak, quit stressing, call it a day. Easy peasy lemon squeezy.

[palomartian]

Been running 267 for months. I have hotspot and NFC and all is good. Why is the OP waiting for ATT? Are some people still under the impression an official ATT release is somehow superior in any way to any other BBOS version? That's like waiting for the dog to vomit up a biscuit when you can just as easily pick one out of the trash.

[gravymonster]

Been running 267 for months. I have hotspot and NFC and all is good. Why is the OP waiting for ATT? Are some people still under the impression an official ATT release is somehow superior in any way to any other BBOS version? That's like waiting for the dog to vomit up a biscuit when you can just as easily pick one out of the trash.

What he said. I have had 7.1 on my 9810 for months and it's awesome.

[eve6er69]

Been running since the 1st leak. The tmobile one seems to run the best for my 9900 on att.

[Zonderman]

I have attempted to load the 7.1 OS on my blackberry about 7 times now, all have failed.

Deleted all the vendor files, wiped my phone, you name it, ive done it.
OS 7.1 wont load onto my blackberry no matter how many times I tried

Got tired of reloading all my personal settings after the 7th time and have been praying that ATT would just make my life easier and release it.

[PimpMyBBM.com]

AT&T got paid so much by Microsoft to promote the Lumia phones that they really couldn't care less about upgrading legacy OS on non-performing sales units.

[go1ndr]

Zonderman: there is no reason that a 7.1 build won't load on your phone. You don't say which phone you have but once you delete the vendor.xml files COMPLETELY from your PS and then download the version/install the version, it should go smoothly. I've never actually read a post where someone could not install a leak or official version/build. I have heard many stories of problems with different builds and perhaps the build you are trying to download is not meant for your model of phone.

If you will list your phone, many on here including me, will be happy to send you the download link(s) and the instructions to do so. That's what this forum is about, helping each other. For what it is worth, like many others have said above, I've had 7.1.378 on my 9810 for a while now and absolutely love it. There are many builds, leaks or official, that are great and you need to try them. Let us know how we can be of help here.

[ajseratte]

Are you running windows 7 mainly because of the fact that you have a traveling user file, I had an issue finding both of the vendor.xml file, not sure of the thread but I remember someone posting exactly were the two files are at - but after successful deletion no issues running OS .378

Sent from my Beloved BlackBerry 9810

[eve6er69]

I have attempted to load the 7.1 OS on my blackberry about 7 times now, all have failed.



Deleted all the vendor files, wiped my phone, you name it, ive done it.

OS 7.1 wont load onto my blackberry no matter how many times I tried



Got tired of reloading all my personal settings after the 7th time and have been praying that ATT would just make my life easier and release it.

There's many weird places that they hide hidden vendor files. I guarantee that if you download an application called vendelete and run that on the computer it will find all the vendor files by searching through all your program files through dos. As soon as it does its thing (takes about 1 minute) load dm and the os will pop up to do an update.

I was having the same issues until I discovered vendelete. Best app for a computer if you load blackberry os's.

Sent from my BlackBerry Bold 9900 using Tapatalk

[crackcookie]

I have the 9810 Torch, which version should I download and also, with the upgraded OS what changes have you seen for the plus?

[augidog]

after some problems with my torch's reception (i live exactly on the line between EDGE/H+) i switched to an (2.3.6) Android phone. after a bit of time i realized there were no real benefits resulting from the switch, so i tried an upgrade of the 9810...used this version: Official: BlackBerry Torch 9810 OS 7.1.0.428 from Telstra

after about a GB of failed downloads, i finally got a solid install file. ran it, searched my computer for "vendor.xml" found 2 instances one was empty but deleted them both. i used BB Desktop and the update went FLAWLESSLY.

it took a couple days and a few battery-pulls...but i get a strong radio that holds H+ if i position the phone just so, the phone is stable and predictable, hotpsot works great (i pay for tethering but prefer hotspotting my PC as mighty convenient)...overall i am way happy i did this. something i noticed tho was there is no FM radio in this version, or i can't find it...i don't care (much) but i do wonder what's up with that?

the few apps i had were all on my AppWorld so i just reinstalled them no problem, if you have anything else to backup sorry you'll need someone here to show you how. BB Protect had all my contacts, so i was able to avoid that confusing mess with ATT Address Book syncing which never seems to get it right for this smartphone noob.

i am very disappointed that OS7 enjoyed such a short life, it ticked me off to see BB jump to OS10 which has all the stuff they had us excited about with OS7...but in the long run making the best of the situation is all we OS7 owners can do.

since the upgrade i like my 9810 all over again, and have re-sim'd it for my account...the basic Android i now own will make a great spare and it cost tons less than the deductable for the Torch insurance.

i was looking for someplace to announce "i'm back baby" and this looked like as good a place as any. hope it works out for you, too.

[papped]

7.1 is still rolling out new OS versions and features to this day. It hasn't really been that short of a lifespan, especially considering they have an entirely new product releasing this year.

[augidog]

i should be able to stay on-topic as the OP is more about policy than techie stuff...

in my motorized bicycle world, it's always risky to "criticize" a particular engine or bicycle because sure as shootin' someone who owns one will take personal offense. not saying that it's been that extreme here, but fellas ya gotta let folks express what it's like for the new arrival, and read between the lines if need be.

i won't always use all the correct terms, altho i believe in trying, so i won't always get my point across properly...and i'll never really become a dedicated berryhead. as a long-time hardware enthusiast, it's (BB vs others) very intriguing but at the same time it's too narrow and can be more work than the average smartphone user wants to do. when you read my posts, you're getting the straight scoop from someone who just got here.

what i mean is, i watched the OS6'ers lament the lack of retro-fitting OS7, but i understood it was a hardware issue so no big whoop. but the couple/few 1200mhz OS7 devices that came out? well, maybe y'all in the know realized it was sorta a OS10 "beta" step, but new buyers hadn't a clue. before anyone says anything about not knowing about that, i recall someone here said something like he fired a tech who said "if the customer is too stoopid to handle it, he shouldn't buy it" ...

the leap to, and past, OS7 happened so relatively quickly it seems contrived, which is always a source of consumer frustration. yes it's relieved by so much enthusiasm to take 7 as far as it can be taken, but it comes with the knowledge that it can never be the best BB has to offer, and for me that takes all the fun out of owning OS7...like i've said elsewhere, this device is SO GOOD that what it lacks stands out like sore digits.

ATT's technology has always been spot-on for me, i prefer my updates from the folks i'm paying to take care of me & my phone (that loosely applies to BB also) and doggone but if there's updates i should be able to safely assume my device will always be up to date without me doing anything except clicking "ok"...and altho i handled my update on my own, i shouldn't have had to.

so i've explained myself, and don't misunderstand because i AM much impressed at what all comes with owning a BB. i am not UNhappy with my 9810, it rocks with the new version...btw-no mic problem for me if anyone's interested.

but uninformed and newby feedback is important. the whole smartphone world is so dynamic it's overwhelming, it's expensive to try and keep up, and it feels even more expensive when you realize company policy & not technology is what's holding you back from getting your money's worth.

[papped]

This isn't really a BB issue at all though, it's an AT&T issue. AT&T is absolutely terrible at releasing updates, including other platforms.

[augidog]

...it's an AT&T issue. AT&T is absolutely terrible at releasing updates, including other platforms.

of course it is, and of course they are...just don't be assuming that everyone who buys a BB will become a crackhead or even want to...i completely understand the allure of leaked and official versions, etc, but any BB owner could (and should) be getting, at the least, "official universal" upgrades automatically through Desktop...one would think RIM would insist on every device being totally up to date...so from the newbie's pov, this may be slightly considered a BB issue also, if only because of the agreements BB entered into with the carriers.

the entire industry seems fraught with developers/techs being stymied & pushed around by suits/policy-makers.

altho i've definitively chosen my (7.1) 9810 over the android device as my overall best choice, i bet i'm not alone in my disappointment about OS7 being, ultimately, merely a teaser for OS10...all dressed up and nowhere to go from here. once my Torch is fully functional vs it's capabilities, i won't pursue any further upgrade just because it has a higher version number. PC techs can relate...if it's running right, leave the BIOS alone. also, i won't buy an OS10 device just because it's better than what i have now, but i will resent the attempt to play me.

[Mister Xiado]

All you have to do to install another carrier's software onto a BlackBerry is DELETE ONE FILE. Oh my god, so hard as to be impossible, it's the end of the world, /wrists.

[augidog]

and if someone wants all the benefits & features of their BB, but isn't technologically adept? well, that's just too bad for him or her, eh?

some of you corporate fanboys are wearing blinders as you ponder RIM's position in the market as more important than actual performance...used to be, placing the customer above all else resulted in stability & growth, nowadays it's about +/- .37 cents per share based on a product that may or may not ever come to the market, and it's about raising it to .38 with another rumour or comment about who may or may not carry it...the topic titles say it all, and i avoid those areas of the forum as just plain silly and technologically irrelevant...

and irreverant too, the hot topics are always about the market and position & not the technology and fun, but i bet it wasn't always like that here. to me, this is ultimately a RIM issue because of choices made by RIM. bet there's plenty of folks at RIM wish now they'd retained autonomy over their technology instead of bending over for the industrys stockholders, who have only one goal. to repeat, RIM should be insisting that every one of its active devices are always completely up to date, as a matter of pride if nothing else...otherwise they seem just another company grubbing for pennies, to the detriment of their good reputation. i just got here, and i'm telling you straight-up what i'm seeing.

my gawd, you wanna talk "entitled" just look at the putzes who pocket unimaginable amounts of virtual money for producing NOTHING but memos and new rules, and who truly believe they've somehow earned it through a talent for creating confusion.

i say put a toolbelt on and go do some real work for a change. you do know what a toolbelt is, right? let's say the OP spends all day fixing or building stuff, real work in the real world, and all he expects for his $100/month is an up to date and fully-functional device, and he doesn't wanna hear about rumors or stock values, or broken deals or pending deals, or how he can do it himself if he wasn't too dumb...what if he just wants everyone to do their job & earn their keep like he does?

btw-anyone ever tell you your (online) people skills need some serious work? i ask because, well, they seriously do.

imo, of course.

[Mister Xiado]

Are you just complaining to complain? I didn't know anything about doing the firmware shuffle on BB phones until I read the stickies in each phone's respective forums. The explanations were concise and easy to follow. It doesn't take any training or knowledge beyond the ability to read to install, say, Italian firmware on a US BB. The guide says do X, you do X. Next step is Y, you avoid ruining your phone simply by not doing Q instead of Y.

Then again, I deal with people all day long who cannot figure out how to turn their phones off, so eh.

[tapioca770]

i just spoke to rim tech support on friday. after reviewing my log, the tech told me the problem i have getting spinning clock when i go to hang up a phone call is fixed by the 7.1 update. he said that even though att seems to be the only one who didn't release 7.1 they will be releasing it but he doesn't know when. he also said 7.1 has better battery life.

Sent from my BlackBerry 9810 using Tapatalk

[slalom]

From an extremely reliable source: 7.1 will be out on AT&T before the end of July. Mobile hotspot will be enabled but require a subscription. AT&T does very little extra without charging for it!

[eve6er69]

From an extremely reliable source: 7.1 will be out on AT&T before the end of July. Mobile hotspot will be enabled but require a subscription. AT&T does very little extra without charging for it!

This is why ill be sticking to the 7.1./284 from tmobile. I use mobile hotspot now and don't get charged for it. Works like a charm.