Why are there so many people who dislike AT&T Wireless?

[vllssv]

I was thinking about switching over to AT&T but I hear so bad things about their overall service. From what I understand, AT&T Wireless has almost as many network subscribers as Verizon Wireless, and they're paying similar rates. I just don't understand the negativity towards AT&T Wireless.

[rockigirl]

I think at this point you are going to hear negativity towards any wireless company, not just AT&T. I am very pleased with my At&T service and have been a customer for over 10 years.

[LuisT]

Its all about where your located and the overall cell towers. People that don't get service = negative feedback.

-Luis

[blueyestm]

I swapped over to at&t recently from suncom which got bought out by tmo and am very happy now.

I don't think its got to do with cell towers per say because tmo has a cell tower on top of the building i currently have my office at in the hospital and I was constantly losing service among other things.

[Scarlett BB]

I also recently went over to AT&T, but from Sprint. Been happy with the service so far, and I can't speak for everyone, but I've had a lot less calls drop with AT&T than Sprint...

[scorpiodsu]

Originally Posted by vllssv

I was thinking about switching over to AT&T but I hear so bad things about their overall service. From what I understand, AT&T Wireless has almost as many network subscribers as Verizon Wireless, and they're paying similar rates. I just don't understand the negativity towards AT&T Wireless.

Every carrier has negative feedback somewhere. Especially when you talk about what was the largest network in the country, so that means more customers or are satisfied and unfortunately more who are not.

I can't stand sprint. I've had very bad experiences with them, but other will praise them. Try for yourself.

[pdl2mtl90]

Been with AT&T since before the Cingular change. Happy with their cell service. Customer service is a whole nother matter. Especially when they make changes to their billing policies and don't bother to inform their customers.

[RepoJoe]

I love my att I had verizon, sprint, tmo and alltel. In my area (northeast ohio) for me att has the best coverage hands down.

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[Xpimp]

Just people have bad experiences. Then you have others who start playing into this carrier fanboyism, which to this day will never understand?

[McSmiley]

cell carriers are like sports teams in my eyes, people love em or hate em and it changes all the time.

[shawnomega]

I think coverage can and is an issue. But for the most part ATT has in the past been bad to me. Customer Service was terrible. But I am giving it another shot. I love the iPhone too much, and most of my family was on ATT I was the only one on Verizon.

[Californium89]

every carrier has their pros and cons but every individual is different ... ATT/Cingular back when i had it when they couldnt figure out what name they wanted... was horrible for me i hated it dropped calls constantly.in my area it sucked best bet would be to talk to some friends who have ATT and see how they like it

[Chuck Q]

Originally Posted by RepoJoe

I love my att I had verizon, sprint, tmo and alltel. In my area (northeast ohio) for me att has the best coverage hands down.

Posted from my CrackBerry at wapforums.crackberry.com

Really? That's good to hear! I live in northeast ohio too and am considering switching to ATT

Posted from my CrackBerry at wapforums.crackberry.com

[MrShawn]

look at AT&T's 3G coverage compared to Verizon's, its horrible

Cellular Map Net-Coverage, License and Comparsion Maps

and as for Ohio, Alltel creams everybody there, so technically Verizon will soon

[Prospekt]

Originally Posted by ssanders2k7

look at AT&T's 3G coverage compared to Verizon's, its horrible

Cellular Map Net-Coverage, License and Comparsion Maps

and as for Ohio, Alltel creams everybody there, so technically Verizon will soon

Exactly, if you live there then don't get at&t. Don't complain about how awful a carrier is in your region when you have the choice to move to a different carrier. I have full 5 bars of 3G everywhere I go, so my data is faster, I can send an email and talk at the same time, I never drop a call, and because of this I am a very happy customer.