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# 1

06-12-2011, 03:02 AM
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| CrackBerry Newbie Device(s): 8310 (Curve) Carrier: AT&T/Cingular | | Join Date: Aug 2009 Posts: 5 Likes Received: 0
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My contacts sync default keeps reverting back to AT&T.
I have changed my default sync for my contacts to "default." It keeps changing to AT&T sync default.
The problem began when I upgraded from Curve to Torch. Suddenly, I had two address books: default (BB) and AT&T (those created on BB. With the help of RIM, we managed to get them all back in "default".
Today, I had to trade in my dead Torch for a warranty replacement. I have tried desparately to get rid of the At&T sync contact choice, but I cannot. I even have my config settings set from Outlook to device only
AT&T tech phone support refuses to help me. Today, they put me on hold for several minutes (until I gave up) when I asked to speak with a supervisor. I spoke to two reps who refused to assist me. They would only give me the RIM support number, for which support is impossible unless I have an AT&T case #. THIS IS AN AT&T PROBLEM THAT HAS NOW BECOME MY PROBLEM - A BIG ONE! What can I do???
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