can "buyer's remorse" be applied to a new plan as well?

[augidog]

everything on the forum about buyer's remorse was pretty old, so i started another thread...i'd like to see if anyone knows if i can dump an entire new phone & plan combo under "buyer's remorse."

i upgraded from a messaging phone & plan to a smartphone and plan. i'm displeased for a number of reasons, so i want to go back to my messaging phone/plan.

i'm still within 30 days of the new contract start date, but a quick answer would be appreciated.

[yoga.flame]

I'm sure that you can. Granted, I don't know for sure, but I'd be surprised if that 30 period doesn't apply to existing customers.

[californiablackberry]

AT&T offers customers a 30 day trial period of the AT&T network. You can cancel anytime within the 30 days. Cancellations after 3 days are liable for any usage charges and activation fees. Wireless handsets must be returned to the original point of purchase.

Does that answer your question?

[augidog]

sort of...except i've yet to learn if i'm gonna be able to apply this (as an existing customer) to an upgrade & new contract.

i do not look forward to making this CS call in the morning, it's either going to go real smooth or be a real nightmare.

"thanks" all 'round for quick replies

[cleverocks22]

I'd go in person and not do it by phone, just go in and explain how and why and etc... as long as you're within the 30 days you should be fine

[cntrydncr223]

Originally Posted by augidog

everything on the forum about buyer's remorse was pretty old, so i started another thread...i'd like to see if anyone knows if i can dump an entire new phone & plan combo under "buyer's remorse."

i upgraded from a messaging phone & plan to a smartphone and plan. i'm displeased for a number of reasons, so i want to go back to my messaging phone/plan.

i'm still within 30 days of the new contract start date, but a quick answer would be appreciated.

That might depend on the old plan. If it was a grandfathered unlimited plan, you might be hard pressed to get it back.

It has been my experience to call and ask. If they can't/won't help you, call back. If that still doesn't work, ask to speak to a supervisor.

[augidog]

thanks everyone...i get the gist that it's doable.

i have barely enough time to see how the new new data plans rock out, and i'm poised to downgrade to my old messaging plan...but i don't mind sayin' i really want to keep this 9810, tho it may get too costly to meet even my minimum needs.

since i travel (in short hops) as a lifestyle, whatever device & services i have is my only infrastructure. since budget is a real factor, i can't keep having my bottom line (unexpectedly) reduced a nickel here a nickel there.

[augidog]

i just got off of a 611 call, and yes i have until my next due-date to drop this phone & plan. but t-mobile doesn't cover my rural area, so i'm stuck.

ok, here's the plan. i really like the 9810 a lot...so i'm keeping it and minimalizing my services until i'm on the move next summer. when i get within range of wireless competition i'll pay the ETF and "good riddance" is what i say.

then i'll be able to cut this very groovy blackberry loose and enjoy everything it has to offer.