Solution For "SIM Card Rejected"
This is the 4th time in the past 24 hours a thread has been started with the exact same question. I work for VZW in a call center and know this will be the final solution (an easy one too).
Your phone is set up for 1XEV while in the U.S. If your phone is in a low signal area and it loses the 1XEV, since the default setting is "GLOBAL", and your SIM card is not activated out of the box, it couldn't get on a GSM network, so therefore you are getting the "SIM Card Rejected" message. The reason the battery pull works sometimes, but comes back is because when you rebooted, your phone found 1X or 1XEV, until the next time it can't find signal (you get the cycle now).
So, simple solution:
1. Manage Connections
2. Select "Mobile Network Options"
3. Network Technology: Change to 1XEV
You won't get SIM Card rejected.
Last edited by Vulcan500Rider; 12-25-2008 at 07:35 PM.
- CrackBerry Master
12-25-2008, 07:36 PM #2
- 1,077 Posts
Mine literally won't let me change it ti 1XEV although I don't have problems. Does this mean my sim was activated?Most people think going from a Storm to a Curve is a downgrade... but in reality going from a Storm to anything is an UPGRADE!!!
- 12-25-2008, 07:52 PM #4
I removed my sim card and stored away. Have a question thoe in all travels in the us mostly between Wi. and Nc. theres couple spots were i have the little triangle (roaming) will my sim card fix that..................Motorola Droid 2.0 no Bis problems here........
- 12-26-2008, 11:58 AM #8
many people have done this and still get the error
i personally removed the SIM and took a cotton swab with rubbing alcohol to the contacts. the sim was covered in marks and this really cleaned it up and i never saw the error message again.Originally Posted by derrtysky
The iphone on att is like my girlfriend..sexy, hott at times, but not reliable.
- CrackBerry Abuser
12-26-2008, 10:13 PM #10
- 125 Posts
No Valid SIM Card error
I have a question that is semi-related. When I go into >advanced options>sim card I get a message stating that there is no valid sim card. Is this a problem with the sim not being detected or is that a consequence of not having the sim card unlocked by Verizon?
- CrackBerry Abuser
12-26-2008, 10:37 PM #11
- 100 Posts
I now have SIM card Rejected on the top line of my screen.
I also have 4 bars and I show 1XEV.
The solution Vulcan posted is not correct.Precept upon precept, precept upon precept
Line upon line, line upon line
Here a little, there a little.
- CrackBerry User
12-27-2008, 09:24 PM #13
- 19 Posts
Well I had this problem everytime I walk into a big store (Wal-mart, etc..)
I would just turn it off and then turn it on and it would go away.
I've done this solution so we'll see if it works the next time I go in.
Thank you though for your tip. Much appreciated.Motorola Droid X (Christmas 2011)
Blackberry Bold 9650 (Christmas 2010)
BlackBerry Storm 9530 (Christmas 2008)
- CrackBerry Newbie
12-27-2008, 10:13 PM #14
- 5 Posts
Please pass on a memo
Called Verizon with this problem today. Had me pull the battery to remove the error. If it works you probably saved me at least two more calls.
Crossing my fingers
Last edited by elevdude; 12-27-2008 at 10:16 PM.
- 12-28-2008, 02:59 PM #16
I tried it and it seems to be working..thanks for the update..appreciate a VZW rep. helping out!--BLACKBERRY FOR LIFE--World Edition - Retired
Curve - Retired
Storm - Purgatory
Tour - Active Duty
ALL THEMES SHOULD BE FREE...STOP THE GREED
- 12-29-2008, 10:57 AM #19
I also had the "SIM Card Rejected" at the top of my phone. I called Verizon CS. They told me to pull the battery and remove and reinstall the SIM Card. I couldn't grab that SIM Card at all to pull it. I took it into a store and the CS lady did not want to pull the SIM Card. She said that wasn't gonna fix the problem. She called CS on the phone and he wanted me to do the same thing, pull the battery and remove and reinstall the SIM Card. I still couldn't grab that SIM Card, so I put the lady on the phone with the CS guy. He talked to her and she pulled the SIM Card out and reinstalled it. The SIM Card Rejected icon left and it has not been back on since. To my knowledge, nothing was changed in the settings. The guy from CS that I talked to told me that this was a problem that BB was having with the OS and that they were working on it. That's all I know.
- 12-29-2008, 10:03 PM #21
I followed the instructions listed to remove the error and all looked to be fine until I entered a area with low to no reception. My phone lost it's signal completely. I got the call lost screen. I reset my phone back to global, then pulled the battery to reset the phone. Once I did this I was able to gain my signal back. I never had this problem in that area until I made the change. Does this change do something to the network switching of the phone?
- CrackBerry User
12-30-2008, 01:32 AM #22
- 30 Posts
It only happened when i had low signal on the 8th floor at my job when i was taking a dump in the restroom lol.... trying to text and crackberry.
I was shocked to get this message I didn't do a battery pull, i just shut down the unit and restarted the unit and i haven't gotten the sim card rejection sign on my phone ever since.
When i got my phone it is was set default at Global.
Its pretty rare to get a bad signal in Southern California around Greater Los Angeles Area where i live.