Solution For "SIM Card Rejected"

[Vulcan500Rider]

This is the 4th time in the past 24 hours a thread has been started with the exact same question. I work for VZW in a call center and know this will be the final solution (an easy one too).

Your phone is set up for 1XEV while in the U.S. If your phone is in a low signal area and it loses the 1XEV, since the default setting is "GLOBAL", and your SIM card is not activated out of the box, it couldn't get on a GSM network, so therefore you are getting the "SIM Card Rejected" message. The reason the battery pull works sometimes, but comes back is because when you rebooted, your phone found 1X or 1XEV, until the next time it can't find signal (you get the cycle now).

So, simple solution:

1. Manage Connections
2. Select "Mobile Network Options"
3. Network Technology: Change to 1XEV
4. Save

You won't get SIM Card rejected.

[Clover86]

Mine literally won't let me change it ti 1XEV although I don't have problems. Does this mean my sim was activated?

[Crucial_Xtreme]

Moved to How to, FAQ & Tips forum.

[moosc]

I removed my sim card and stored away. Have a question thoe in all travels in the us mostly between Wi. and Nc. theres couple spots were i have the little triangle (roaming) will my sim card fix that

[Vulcan500Rider]

Originally Posted by moosc

I removed my sim card and stored away. Have a question thoe in all travels in the us mostly between Wi. and Nc. theres couple spots were i have the little triangle (roaming) will my sim card fix that

Your SIM card in the Storm was only for overseas GSM travel with the Storm. It was never intended to be unlocked to work on domestic GSM networks such as AT&T.

[lemonorga]

how can i unlock black berry storm ?

[fecurtis]

Thanks for the irrelevant question.

To the OP, thanks for the tip. That happened to me once while in downtown DC, I made your recommended changes.

[zschiffman]

many people have done this and still get the error

i personally removed the SIM and took a cotton swab with rubbing alcohol to the contacts. the sim was covered in marks and this really cleaned it up and i never saw the error message again.

[stormCan]

Originally Posted by Vulcan500Rider

This is the 4th time in the past 24 hours a thread has been started with the exact same question. I work for VZW in a call center and know this will be the final solution (an easy one too).

Your phone is set up for 1XEV while in the U.S. If your phone is in a low signal area and it loses the 1XEV, since the default setting is "GLOBAL", and your SIM card is not activated out of the box, it couldn't get on a GSM network, so therefore you are getting the "SIM Card Rejected" message. The reason the battery pull works sometimes, but comes back is because when you rebooted, your phone found 1X or 1XEV, until the next time it can't find signal (you get the cycle now).

So, simple solution:

1. Manage Connections
2. Select "Mobile Network Options"
3. Network Technology: Change to 1XEV
4. Save

You won't get SIM Card rejected.

So i get what ur saying about changing it to 1XEV but if i lose NORMAL signal will it bump into GSM for a better signal? or does GSM only work when ur over seas?

[misdeismo]

I have a question that is semi-related. When I go into >advanced options>sim card I get a message stating that there is no valid sim card. Is this a problem with the sim not being detected or is that a consequence of not having the sim card unlocked by Verizon?

[BBrian]

I now have SIM card Rejected on the top line of my screen.

I also have 4 bars and I show 1XEV.

The solution Vulcan posted is not correct.

[IHIERBal]

I've had the option set to 1XEV since the first week I had the phone, this problem still occurs for me once in awhile. Maybe once a week or less?

[Jwiggz]

Hmm...

Well I had this problem everytime I walk into a big store (Wal-mart, etc..)

I would just turn it off and then turn it on and it would go away.

I've done this solution so we'll see if it works the next time I go in.

Thank you though for your tip. Much appreciated.

[elevdude]

Called Verizon with this problem today. Had me pull the battery to remove the error. If it works you probably saved me at least two more calls.
Crossing my fingers
Thanks

[kweezer]

had that problem before when I was running .76 did a battery pull then i updated and removed sim from my storm and haven't seen sim card rejected since.

I am running .85 unlocked without a sim card.