HOW-TO: Remove IT Policy without blank IT policy file

**AgTitan06** · 04-29-2009, 09:38 PM

To remove the IT policy:

plug in blackberry to computer
open up command prompt (start->run->cmd)
type cd c:\program files\common files\research in motion\apploader
push enter
type LOADER.exe /resettofactory
push enter

This will wipe the phone, put back on the latest installed OS, and remove the IT policy.

**JRSCCivic98** · 04-29-2009, 10:03 PM

Javaloader.exe does the same thing btw.

Posted from my CrackBerry at wapforums.crackberry.com

**AgTitan06** · 04-29-2009, 10:16 PM

Originally Posted by JRSCCivic98

Javaloader.exe does the same thing btw.

Posted from my CrackBerry at wapforums.crackberry.com

Just saw the post on using the JL_cmder to do it. While it may do the same function, not everyone has or wants to download a 3rd party application to do it. With the command I listed in my post, it can be done using RIM's authorized software. Also, the thread talking about JL_Cmder to get rid of it says it takes 5 hours, but the method above takes just 5-10 minutes.

**hilu80** · 04-30-2009, 12:08 AM

Originally Posted by AgTitan06

Just saw the post on using the JL_cmder to do it. While it may do the same function, not everyone has or wants to download a 3rd party application to do it. With the command I listed in my post, it can be done using RIM's authorized software. Also, the thread talking about JL_Cmder to get rid of it says it takes 5 hours, but the method above takes just 5-10 minutes.

explain me y its good to take out the ITpolicy bc i always get confused bout this?

**AgTitan06** · 04-30-2009, 12:12 AM

Originally Posted by hilu80

explain me y its good to take out the ITpolicy bc i always get confused bout this?

This is useful for when you are selling an old Blackberry with an IT policy on it...or if you received a Blackberry with an IT policy. IT policy can limit what your device is allowed to do. I wouldn't remove it if your company put it on there, and you're still using the phone for company purposes.

**hilu80** · 04-30-2009, 12:14 AM

thnx tht good to no i almost did it haha

**Mark_Venture** · 05-02-2009, 07:39 PM

Originally Posted by AgTitan06

.. I wouldn't remove it if your company put it on there, and you're still using the phone for company purposes.

If your device is still being used for Company use on a BES, the IT Policy will come right back down from the BES.

Originally Posted by AgTitan06

Just saw the post on using the JL_cmder to do it. While it may do the same function, not everyone has or wants to download a 3rd party application to do it. With the command I listed in my post, it can be done using RIM's authorized software. Also, the thread talking about JL_Cmder to get rid of it says it takes 5 hours, but the method above takes just 5-10 minutes.

JL_cmder, CrackTool and others call RIM's Javalader.exe (which is a command line tool).

Javaloader.exe IS a RIM authorized and created piece of software.

Using Javaloader only takes "hours" depending on how the content compression, and content protection features are set on your hand held.

When I've used it, it takes about 3-4 minutes.

**IWantBluetooth** · 05-07-2009, 11:01 AM

When using this (either) procedure, what happens to the data files? Are they restored automatically? If you back-up and restore, are you in danger of returning the same IT policy file to the device?

**foster2380** · 05-19-2009, 07:19 AM

Thanks, this worked perfectly for me!

**Mark_Venture** · 05-26-2009, 06:15 AM

Originally Posted by Progression

When using this (either) procedure, what happens to the data files? Are they restored automatically? If you back-up and restore, are you in danger of returning the same IT policy file to the device?

Yes, using javaloader /wipe will erase your data on the hand held (contacts, calendar, messages, etc).

When using the Backup/restore icon in desktop manager, yes, the IT Policy is backedup/restored. You can choose Advanced, open the backup file, then select only what you want, and restore from there.

**eabos** · 06-04-2009, 10:44 PM

This didn't work for me. My BB reset itself back to the set up screen but it didn't get rid of IT policy. When I try to set up google chat it says "disabled by IT policy". I also noticed that it didn't do a full wipe because my email adress and other info is still on BB.

**eabos** · 06-04-2009, 11:14 PM

I just ran the exact same thing in cmd a second time and it seemed to work. weird...oh well at least it works.

**Mark_Venture** · 06-05-2009, 03:16 PM

Did you wipe? or RestToFactory?

ResetToFactory is the switch you want to remove the IT policy...

But like I said, if you're connected to a BES, the IT policy will come right back down.

**dindin** · 06-11-2009, 04:43 AM

Originally Posted by Mark_Venture

Using Javaloader only takes "hours" depending on how the content compression, and content protection features are set on your hand held.

When I've used it, it takes about 3-4 minutes.

I agree..
This is a lot easier than steps required by JL_Cmdr or Crack_Util

**krokus** · 06-11-2009, 05:22 AM

CrackUtil is the best way imo.

Pete6 wrote it and it works perfectly

**igotswag23** · 06-15-2009, 02:43 PM

what if the device is unlocked will it i guess i should say re-lock it?

**woollybugger** · 06-16-2009, 08:58 PM

ok, so i thought i could do this, but i must be stupid. i got the cmd dos-lookin window up, got the c:\program files.....\apploader command entered, hit enter the typed LOADER.exe /resettofactory and the apploader wizard keeps opening up. there is no automated wipe like i read about other people have. my phone just sits there in all its not-wiped-IT-policy-controlledness. WHAT AM I DOING WRONG? ARGHHHH! i cant download jL_comndr or any other programs right now so i need to make this work.

**AgTitan06** · 06-16-2009, 11:17 PM

Originally Posted by woollybugger

ok, so i thought i could do this, but i must be stupid. i got the cmd dos-lookin window up, got the c:\program files.....\apploader command entered, hit enter the typed LOADER.exe /resettofactory and the apploader wizard keeps opening up. there is no automated wipe like i read about other people have. my phone just sits there in all its not-wiped-IT-policy-controlledness. WHAT AM I DOING WRONG? ARGHHHH! i cant download jL_comndr or any other programs right now so i need to make this work.

If your phone is connected to your laptop, and you run the command, it will open up another command prompt, and should reset the phone then wipe it all..I've only tested this on the Storm.

**AgTitan06** · 06-16-2009, 11:18 PM

Originally Posted by igotswag23

what if the device is unlocked will it i guess i should say re-lock it?

Not sure. Use at your own risk if you phone is unlocked.

**woollybugger** · 06-17-2009, 09:16 AM

Originally Posted by AgTitan06

If your phone is connected to your laptop, and you run the command, it will open up another command prompt, and should reset the phone then wipe it all..I've only tested this on the Storm.

bear with me, and thanks for the reply.
so , start-run-cmd, enter, put the 1st command in.
then the next line pops up and it looks just like th one above it, type the loader.exe /resettofactory in at the end of the string, and it should work?

or is something else supposed to pop up? like a new Dos window.
not the most computer savy, i know some stuff, but this is killing me. can someone pm me so i can get an email with a screen shot or something of the place where the .exe command goes in? maybe im just missing something.

**AgTitan06** · 06-17-2009, 09:51 AM

Originally Posted by woollybugger

bear with me, and thanks for the reply.
so , start-run-cmd, enter, put the 1st command in.
then the next line pops up and it looks just like th one above it, type the loader.exe /resettofactory in at the end of the string, and it should work?

or is something else supposed to pop up? like a new Dos window.
not the most computer savy, i know some stuff, but this is killing me. can someone pm me so i can get an email with a screen shot or something of the place where the .exe command goes in? maybe im just missing something.

Make sure you have the newest version of DM installed.
1) Plug your storm into the laptop
2) Goto dos prompt
3) Perform the following commands

4) A new DOS window will pop up quickly. If your phone is password protected, it will ask for your password..If not, it will just display a few commands, then that window will close. Your phone will then turn off, restart, then a white screen will come up and say 'Wiping' and have a progress bar.
5) Done.

hope this helps.

**woollybugger** · 06-17-2009, 10:24 AM

hm, maybe i dont have the latest version of DM.
when I do what you have above, I get an error message from windows. something like "c:\program" not valid, i dont have the exact error, im at work now.
ill see if that fixes it. otherwise im getting Jl_cmder tomorrow.
thanks again for your help.

**AgTitan06** · 06-17-2009, 11:07 AM

if you are getting a not valid error, you are typing the wrong command into the prompt (or loader.exe is not in your apploader folder). try again, and follow the directions on first page exactly.

**woollybugger** · 06-17-2009, 12:19 PM

when i looked in the apploader folder, i saw the exe. file, but nothing that said "resettofactory"

ill try again tonight.

**AgTitan06** · 06-17-2009, 04:10 PM

Originally Posted by woollybugger

when i looked in the apploader folder, i saw the exe. file, but nothing that said "resettofactory"

ill try again tonight.

there won't be anything that says resettofactory. it's a command built into the loader.exe code. You are either:
a) typing the wrong change directory command to goto the apploader directory
or
b) typing the wrong LOADER.exe /resettofactory

Try again, it should work if you follow the directions exactly.