HOW-TO: Remove IT Policy without blank IT policy file
To remove the IT policy:
plug in blackberry to computer
open up command prompt (start->run->cmd)
type cd c:\program files\common files\research in motion\apploader
type LOADER.exe /resettofactory
This will wipe the phone, put back on the latest installed OS, and remove the IT policy.
Last edited by AgTitan06; 04-29-2009 at 10:30 PM.
- 05-02-2009, 07:39 PM #7
Originally Posted by AgTitan06
Javaloader.exe IS a RIM authorized and created piece of software.
Using Javaloader only takes "hours" depending on how the content compression, and content protection features are set on your hand held.
When I've used it, it takes about 3-4 minutes.
- 05-07-2009, 11:01 AM #8
When using this (either) procedure, what happens to the data files? Are they restored automatically? If you back-up and restore, are you in danger of returning the same IT policy file to the device?Palm Pro > IIIe > Kyocera 7130 > Treo 600 > 650 > 700W > Blackberry 8830 > Storm > 8830 (again) > Tour 9630 > Bold 9650 > Bold 9930
- 05-26-2009, 06:15 AM #10
When using the Backup/restore icon in desktop manager, yes, the IT Policy is backedup/restored. You can choose Advanced, open the backup file, then select only what you want, and restore from there.
- CrackBerry Newbie
06-04-2009, 10:44 PM #11
- 2 Posts
This didn't work for me. My BB reset itself back to the set up screen but it didn't get rid of IT policy. When I try to set up google chat it says "disabled by IT policy". I also noticed that it didn't do a full wipe because my email adress and other info is still on BB.
- 06-05-2009, 03:16 PM #13
Did you wipe? or RestToFactory?
ResetToFactory is the switch you want to remove the IT policy...
But like I said, if you're connected to a BES, the IT policy will come right back down.
- 06-16-2009, 08:58 PM #17
ok, so i thought i could do this, but i must be stupid. i got the cmd dos-lookin window up, got the c:\program files.....\apploader command entered, hit enter the typed LOADER.exe /resettofactory and the apploader wizard keeps opening up. there is no automated wipe like i read about other people have. my phone just sits there in all its not-wiped-IT-policy-controlledness. WHAT AM I DOING WRONG? ARGHHHH! i cant download jL_comndr or any other programs right now so i need to make this work.
- 06-17-2009, 09:16 AM #20
so , start-run-cmd, enter, put the 1st command in.
then the next line pops up and it looks just like th one above it, type the loader.exe /resettofactory in at the end of the string, and it should work?
or is something else supposed to pop up? like a new Dos window.
not the most computer savy, i know some stuff, but this is killing me. can someone pm me so i can get an email with a screen shot or something of the place where the .exe command goes in? maybe im just missing something.
1) Plug your storm into the laptop
2) Goto dos prompt
3) Perform the following commands
4) A new DOS window will pop up quickly. If your phone is password protected, it will ask for your password..If not, it will just display a few commands, then that window will close. Your phone will then turn off, restart, then a white screen will come up and say 'Wiping' and have a progress bar.
hope this helps.
- 06-17-2009, 10:24 AM #22
hm, maybe i dont have the latest version of DM.
when I do what you have above, I get an error message from windows. something like "c:\program" not valid, i dont have the exact error, im at work now.
ill see if that fixes it. otherwise im getting Jl_cmder tomorrow.
thanks again for your help.
if you are getting a not valid error, you are typing the wrong command into the prompt (or loader.exe is not in your apploader folder). try again, and follow the directions on first page exactly.
a) typing the wrong change directory command to goto the apploader directory
b) typing the wrong LOADER.exe /resettofactory
Try again, it should work if you follow the directions exactly.