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01-09-2009, 11:14 AM
| | | CrackBerry Abuser Device(s): 9530 (Storm) Carrier: Verizon | | Join Date: Nov 2008 Posts: 230 Likes Received: 0
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I have had great customer service with them.
Posted from my CrackBerry at wapforums.crackberry.com
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 Thread Author
# 17

01-10-2009, 09:55 PM
| | | CrackBerry User Device(s): 9530 Carrier: Verizon | | Location: NJ/Philadelphia Join Date: Nov 2008 Posts: 33 Likes Received: 0
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Glad to see everyone's had great customer service with them too.
__________________
"All that is necessary for the triumph of evil is that good men do nothing." Edmund Burke
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01-12-2009, 12:40 AM
| | CrackBerry Abuser Device(s): TOUR Carrier: Verizon | | Join Date: Nov 2008 Posts: 153 Likes Received: 0
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Originally Posted by skelzer I agree, phantomskinz has the best design for the Storm... huge fan. I even returned a competitor's product after comparing the two side-by-side.
However, be sure that you are comfortable with the warranty offered before buying this product. If you visit the main site and click on warranty, it will link you to what appears to be a different company: Gadget Warranty
Take a close look at the PDF posted to the site.
The instructions clearly state that you have to send $5 for EACH portion of the skin and that orders cannot be combined. Taking a quick glance, I count about 10 individual pieces for the Storm... which would far exceed the original price.
Also, they do not accept personal checks or credit cards (no paper trail).
Finally, Gadget Warranty is registered to the same owner as PhantomSkinz... which leaves me a bit confused as to why would choose to appear as separate companies.
Again, I am extremely satisfied with the original quality and design of this skin. However, I am never an advocate of any vendor that chooses to confuse the customer when it comes to warranties.
Apologies if I am making false implications... however, until the warranty is reworded, it is what it is.
PS. Note that the Contact Us address in the PDF is spelled incorrectly. If you click on it and send an email it'll bounce. | skelzer,
Thanks for your comments. I would like to point out that we sell our product to other parties that desire a 3rd party to do Warranty claims. That is the primary reason for GadgetWarranty.com. As far as internet shoppers, we handle all return requests and claims internally and do have some flexibility. Just review the posts about our Customer Service and expect the same great service.
I hope this clarifies things a little.
Guru
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01-12-2009, 06:00 AM
| | | CrackBerry Abuser Device(s): 9530 Carrier: Verizon Pin: 3050B34A | | Location: Beaver, PA Join Date: Nov 2008 Posts: 238 Likes Received: 0
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I have the PhantomSkinz installed on my phone, and love it. I removed the Ghost Armor I had originally installed, didn't like the feel and was unable to apply some of the pieces as they did not fit appropriately. The process is a bit tedious, but if you take your time it looks great. Also, I got the free screen protector for my mother's Dare, and she loves hers too. I will return to PhantomSkinz for all future needs, a great company.
__________________
BlackBerry Storm 9530 (since 21/11/08)
v4.7.0.132
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01-18-2009, 12:09 AM
| | | CrackBerry User Device(s): 9530 (Storm) Carrier: Verizon | | Location: Gilbert, Arizona Join Date: Dec 2008 Posts: 46 Likes Received: 0
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| | Quote:
Originally Posted by skelzer I agree, phantomskinz has the best design for the Storm... huge fan. I even returned a competitor's product after comparing the two side-by-side.
However, be sure that you are comfortable with the warranty offered before buying this product. If you visit the main site and click on warranty, it will link you to what appears to be a different company: Gadget Warranty
Take a close look at the PDF posted to the site.
The instructions clearly state that you have to send $5 for EACH portion of the skin and that orders cannot be combined. Taking a quick glance, I count about 10 individual pieces for the Storm... which would far exceed the original price.
Also, they do not accept personal checks or credit cards (no paper trail).
Finally, Gadget Warranty is registered to the same owner as PhantomSkinz... which leaves me a bit confused as to why would choose to appear as separate companies.
Again, I am extremely satisfied with the original quality and design of this skin. However, I am never an advocate of any vendor that chooses to confuse the customer when it comes to warranties.
Apologies if I am making false implications... however, until the warranty is reworded, it is what it is.
PS. Note that the Contact Us address in the PDF is spelled incorrectly. If you click on it and send an email it'll bounce. | I found a Phantom Skinz kiosk at the local mall. The guy there put mine on for me and it looks brilliant... Lifetime warranty too, so if something goes wrong.... There was some cloudiness on mine when he first did it, but mine disappeared... Now its cleeeear!
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Never Underestimate the Power of the Dark Side | 
01-18-2009, 02:29 AM
| | | CrackBerry Abuser Device(s): 9860 Carrier: Telus | | Location: Canada Join Date: Dec 2008 Posts: 170 Likes Received: 7
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I put BestSkinsEver's skin on my Storm but peeled off the LCD portion after 3 days of using it.... too much grip and has a tacky feel. It actually made using the LCD touchscreen very unnatural.
Just ordered from these guys and will report back once I put the skin on.... wish me luck.
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Current BB: BB 9860
Previous BBs: BB 9800, BB 9530, BB 8330, BB 8130, BB 7130, BB 7250
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01-18-2009, 01:37 PM
| | CrackBerry User Device(s): 9530 (Storm) Carrier: Verizon | | Join Date: Dec 2008 Posts: 36 Likes Received: 0
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are there any special promotional deals with phantom skinz besides the 2 sets?
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01-18-2009, 03:45 PM
| | CrackBerry Abuser Device(s): TOUR Carrier: Verizon | | Join Date: Nov 2008 Posts: 153 Likes Received: 0
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| | PhantomSkinz 20% discount Quote:
Originally Posted by Ben34 are there any special promotional deals with phantom skinz besides the 2 sets? | Ben,
We continue to offer a 20% discount to all CrackBerry members. You will need to enter the discount code "crackberry20", all lower case letters, in the discount box upon checkout. All of our phone patterns come 2 inside each kit, regardless if you order a Full Body or a Screen Only Kit.
Also, feel free to ask us any questions regarding design or tips, or whatever.
Guru
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01-18-2009, 07:09 PM
| | | CrackBerry Abuser Device(s): 9860 Carrier: Telus | | Location: Canada Join Date: Dec 2008 Posts: 170 Likes Received: 7
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Originally Posted by PhantomSkinzGuru Ben,
We continue to offer a 20% discount to all CrackBerry members. You will need to enter the discount code "crackberry20", all lower case letters, in the discount box upon checkout. All of our phone patterns come 2 inside each kit, regardless if you order a Full Body or a Screen Only Kit.
Also, feel free to ask us any questions regarding design or tips, or whatever.
Guru | Can this discount be combined with any other promotional deals? I ordered the skins with the 1holiday discount code (for an additional free LCD screen-only protector) but did not realize you had special discounts for CrackBerry members.
__________________
Current BB: BB 9860
Previous BBs: BB 9800, BB 9530, BB 8330, BB 8130, BB 7130, BB 7250
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01-18-2009, 11:04 PM
| | CrackBerry Abuser Device(s): TOUR Carrier: Verizon | | Join Date: Nov 2008 Posts: 153 Likes Received: 0
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Originally Posted by Bonjour43MA Can this discount be combined with any other promotional deals? I ordered the skins with the 1holiday discount code (for an additional free LCD screen-only protector) but did not realize you had special discounts for CrackBerry members. | Bonjour,
We only allow one promotional discount or the other. The Holiday Special has expired. We only allow one special/discount per order. I am sure that you made the correct choice.
Guru
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01-24-2009, 02:46 PM
| | | CrackBerry Genius Device(s): 9530 (Storm) Carrier: Verizon | | Join Date: Jan 2009 Posts: 1,846 Likes Received: 0
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I got my Phantom Skinz today, screen only, and installed it. It was a breeze to install. I haven't had to install Invisible Shield in maybe a couple of years but if I remember correctly, this was much easier. I didn't even have any visible air bubbles to remove so I was just getting rid of the water with the application tool. Now I sit and wait and feel totally naked with my phone off. I don't know if I'll make it 24 hours. I made a very serious effort to use a paper towel as I got the application tool to the edge of the protector to absorb the water before it went in the cracks, and I have a feeling this effort will help me justify not leaving it off for 24 hours. Maybe three hours? Haha...
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06-10-2010, 11:14 AM
| | | CrackBerry Abuser Device(s): Bold 9930 Carrier: Verizon | | Location: Minnesota Join Date: Nov 2008 Posts: 306 Likes Received: 6
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Can anyone who has installed the Phantom Skinz give me an idea of how long it took for the cloudiness on the screen to go away?
Thanks!
__________________
My BB History: 957 -> 8800 -> Storm 1 -> 9650 -> Storm 2 -> Bold 9930 as of 8/16/2011!
Wife: Bold 9650 | 
04-05-2011, 04:18 AM
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Phantom Skinz just made everything worse. I know I did eveything right but it made my phone look really...ugly. I decided to checkout a new product Gadgetshieldz. It's way better, it really "polished" my phone's screen, plus it's cheaper. Sometimes you gotta search for the best products. I know I've learned my lesson.
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