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  1. helloneumann#cb's Avatar
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    Default I love being in the select majority.

    I've had my Storm for about 5 months and love it. I read all these hate posts, we deserve our money back, and my favorite... This phone doesn't work as advertised. I have had no problems with my Storm outside of the learning curve for a new device. I had a Curve before the Storm and like both. The Storm took several weeks to adjust too, but after that and reading CB posts on settings and adjustments the phone has been amazing and does what was advertised and more. I think most haters don't have enough tech savvy to understand the phone or don't take the time to learn. Just wanted to give my .02 since I get sick of reading silly posts about law suites, Iphones and the general hate. A piece of advice if you hate your phone get another one and go away. Nobody was promised anything other than what you got.... So learn how to use it so you can enjoy it.

    Posted from my CrackBerry at wapforums.crackberry.com
  2. iobxchick's Avatar
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    Glad you like the Storm. You are right, some people love it and others don't. There is a good amount of tech savvy people who just didn't like it because it didn't work the way it was supposed to, like myself. That doesn't mean that your phone doesn't work- it just means the two I had didn't. I have 2 friends who just got Storms. One of them has had a BlackBerry before, the other one hasn't. Neither use their phone to its full potential. The newbie has told me about the snowy screen, the random shut offs, etc. I told him to take it back and he just shrugged his shoulders and said oh well, its not that bad. My concern is a lot of 'newbies' settled for a mediocre BlackBerry because they never used one before and don't know how a efficient BlackBerry is suppose to operate. Either way just as there have been many flawed models I am sure there is a good quantity of Storms that are just peachy. Glad you didn't get a dud .
  3. helloneumann#cb's Avatar
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    Within the first week of owning my phone I had a problem, called Verizon and after all their attempts at fixing it they told me to get another one. I chose to go to CB and find real tech savvy people who could give me legitimate advice, I wasn't even a member then. I looked around and found all the answers I needed and still have my original Storm. My point is most people don't take the time to find their answers to their problems and learn how to use the Storm to its full potential. They just keep returning them as Verizon tells them and end up with many Storms and are still unhappy because the problem continues on all of them. If they took the time to find the solutions to their problems and most are user error they would find the Storm to be a great phone that does everything its suppose too.

    Posted from my CrackBerry at wapforums.crackberry.com
  4. dennis_1956's Avatar
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    >>>I love being in the select majority.<<<

    Wonder if that's what some of the last of those poor people that Jim Jones duped thought?
  5. twd3lr's Avatar
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    Quote Originally Posted by dennis_1956 View Post
    >>>I love being in the select majority.<<<

    Wonder if that's what some of the last of those poor people that Jim Jones duped thought?
    I thought that was the silent majority. Well, at least they were after drinking the kool-aid.

    To keep this on-topic, while my Storm has occasionally given me fits it overall has been a great device. I find that my frustrations with it usually revolve around the apps not performing the way I think they should or causing unintended problems, but it seems these get resolved pretty quickly by the developers, so I'm not complaining.
    "By the Code of Hammurabi both your eyeballs will be taken, they'll be pulled out of your head holes, and shown to your body."
  6. iobxchick's Avatar
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    Quote Originally Posted by HelloNeumann View Post
    Within the first week of owning my phone I had a problem, called Verizon and after all their attempts at fixing it they told me to get another one. I chose to go to CB and find real tech savvy people who could give me legitimate advice, I wasn't even a member then. I looked around and found all the answers I needed and still have my original Storm. My point is most people don't take the time to find their answers to their problems and learn how to use the Storm to its full potential. They just keep returning them as Verizon tells them and end up with many Storms and are still unhappy because the problem continues on all of them. If they took the time to find the solutions to their problems and most are user error they would find the Storm to be a great phone that does everything its suppose too.

    Posted from my CrackBerry at wapforums.crackberry.com
    Let me ask you this: is the Storm your first BlackBerry? I had the Curve before I had the Storm and I had a 8700 for work. Yes I came to CB when I had issues looking for answers but considering I had the Curve first I will say the magnitude of issues I faced with the Storm versus NO issues with the Curve led me to return the Storm. If I am going to pay top dollar for an item it should perform. Sure people are going to say 1st gen- expect problems which is understandable but the ongoing issues with the Storm are really off the charts. In time I am sure the Storm will meet expectations in the performance department but right now the general consensus is no. The problem isn't that the people who are purchasing the Storm aren't tech savvy, the problem is the Storm is not yet a reliable device. And maybe this analogy will work out better for you: If I offered you a brand new 2010 car and told you there were some kinks you were going to have to work out on your own would you buy it? Probably not. It is a shame really because there were a couple things I liked about it- I hope those features will be available in the Tour.
  7. pbar41's Avatar
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    Quote Originally Posted by iobxchick View Post
    Let me ask you this: is the Storm your first BlackBerry? I had the Curve before I had the Storm and I had a 8700 for work. Yes I came to CB when I had issues looking for answers but considering I had the Curve first I will say the magnitude of issues I faced with the Storm versus NO issues with the Curve led me to return the Storm. If I am going to pay top dollar for an item it should perform. Sure people are going to say 1st gen- expect problems which is understandable but the ongoing issues with the Storm are really off the charts. In time I am sure the Storm will meet expectations in the performance department but right now the general consensus is no. The problem isn't that the people who are purchasing the Storm aren't tech savvy, the problem is the Storm is not yet a reliable device. And maybe this analogy will work out better for you: If I offered you a brand new 2010 car and told you there were some kinks you were going to have to work out on your own would you buy it? Probably not. It is a shame really because there were a couple things I liked about it- I hope those features will be available in the Tour.
    I've had my Storm since December 17, 2008 and have never experienced a problem so serious that it would cause me to return it. Matter of fact, its gotten better all the time. I'm still on .75.
    I think part of the reason I feel its gotten better over time is because ice gotten better at using it. My texting has become super fast nd I can't type that well on a regular keyboard anymore.
    Maybe if you had taken the time and had the patience, you could be enjoying your Storm right now instead of hoping another device comes out with some of its features.

    Posted from my CrackBerry at wapforums.crackberry.com
  8. kinggeoff's Avatar
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    Quote Originally Posted by HelloNeumann View Post
    Within the first week of owning my phone I had a problem, called Verizon and after all their attempts at fixing it they told me to get another one. I chose to go to CB and find real tech savvy people who could give me legitimate advice, I wasn't even a member then. I looked around and found all the answers I needed and still have my original Storm. My point is most people don't take the time to find their answers to their problems and learn how to use the Storm to its full potential. They just keep returning them as Verizon tells them and end up with many Storms and are still unhappy because the problem continues on all of them. If they took the time to find the solutions to their problems and most are user error they would find the Storm to be a great phone that does everything its suppose too.

    Posted from my CrackBerry at wapforums.crackberry.com
    Quote Originally Posted by twd3lr View Post
    I thought that was the silent majority. Well, at least they were after drinking the kool-aid.

    To keep this on-topic, while my Storm has occasionally given me fits it overall has been a great device. I find that my frustrations with it usually revolve around the apps not performing the way I think they should or causing unintended problems, but it seems these get resolved pretty quickly by the developers, so I'm not complaining.
    +9000 to both!

    Couldnt have said it better
    .328


  9. patches152's Avatar
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    i had to replace mine 5 times, but i was never unhappy with it. that's just how it is. i don't blame RIM or VZW for my phone breaking, honestly i blame QC but that's to be expected, statistically a certain amount will fail. to expect different is setting yourself up for disappointment.

    that, and i have the inside scoop on software testing, so with my ear to the ground i'm always looking towards the horizion!
  10. bronxlou's Avatar
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    Smile

    I agree with Patches. My analogy is a tablet PC and a desktop do the same things, but the input devices are different. It takes getting used to it. Comparing the Storm to the Curve, Bold or any other BB is ridiculous. It is the only touchscreen presently offered by RIM. There are reasons people prefer BB with physical keyboards, but I prefer having the exra screen space. Overall I would say it has worked quite well and any problems I have had I found solutions here on CB. I have put in quite a few hours learning about this phone and learning some of the tips and tricks. There are some people who have legitimate problems, but from what I can see it's a relatively small minority. A good portion of the problems are people who have not tweaked the phone to their own preferences. I was on OS .75 until a week ago and was satisfied. I did upgrade to OS .148 and found it to be quite good. Overall on a scale of 1-10 I would give it an 8.
  11. RBernier's Avatar
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    Quote Originally Posted by dennis_1956 View Post
    >>>I love being in the select majority.<<<

    Wonder if that's what some of the last of those poor people that Jim Jones duped thought?
    Real intelligent...................NOT
    Ron Bernier,
    Woonsocket,RI
  12. BoNg420's Avatar
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    Don't worry about it there is just a bunch of stupid people on these forums.
  13. Groucho's Avatar
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    Quote Originally Posted by HelloNeumann View Post
    I've had my Storm for about 5 months and love it. I read all these hate posts, we deserve our money back, and my favorite... This phone doesn't work as advertised. I have had no problems with my Storm outside of the learning curve for a new device. I had a Curve before the Storm and like both. The Storm took several weeks to adjust too, but after that and reading CB posts on settings and adjustments the phone has been amazing and does what was advertised and more. I think most haters don't have enough tech savvy to understand the phone or don't take the time to learn. Just wanted to give my .02 since I get sick of reading silly posts about law suites, Iphones and the general hate. A piece of advice if you hate your phone get another one and go away. Nobody was promised anything other than what you got.... So learn how to use it so you can enjoy it.

    Posted from my CrackBerry at wapforums.crackberry.com
    If only this would put an end to the ridiculous whining and hand wringing. My Storm is several months old. I have not been back to the Verizon Store regarding my Storm or had to call support once. I have had several Treos, and several HTCs. In all cases I was an early adopter. The HTCs were junk, poorly made and lousy support. The Treos were early on and I remember reading the same type of complaints and anger as CB is filled with. Funny thing, I never experienced any of those problems just like I have had nothing but positive results from my Storm. It is absolutely the best phone and the best productivity device I have ever owned.

    BlackBerry is first and foremost a business device. I think the Storm has thrust BB into the fickle world of personal, consumer electronics. I was at a Verizon store last week with a friend who was trying to return a Voyager after seeing my Storm in action. The store was full of high school students and younger all either playing with the demo Storms or waiting to play with them. They didn't know anything about leaked OS, dust under screens (still have never seen that situation) random reboots (never had one myself) or freezes (still waiting for one of those). All they know about is the "cool" keyboard, speed in which they can text and the video camera. They also weren't interested in the Bolds, Curves or other "dad phones".

    BlackBerry has a learning curve to deal with when it comes to venturing outside the comfort of corporate America. Just as Apple has tried since 1984 to convince IT, MIS decision makers and software developers that Mac is a "business machine", BB will have a similar challenge from the opposite direction. The danger of course is that this new world is full of the uninitiated and there emotions far overstep their intellect. The angst on these forums is clearly proof.
  14. helloneumann#cb's Avatar
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    Quote Originally Posted by iobxchick View Post
    Let me ask you this: is the Storm your first BlackBerry? I had the Curve before I had the Storm and I had a 8700 for work. Yes I came to CB when I had issues looking for answers but considering I had the Curve first I will say the magnitude of issues I faced with the Storm versus NO issues with the Curve led me to return the Storm. If I am going to pay top dollar for an item it should perform. Sure people are going to say 1st gen- expect problems which is understandable but the ongoing issues with the Storm are really off the charts. In time I am sure the Storm will meet expectations in the performance department but right now the general consensus is no. The problem isn't that the people who are purchasing the Storm aren't tech savvy, the problem is the Storm is not yet a reliable device. And maybe this analogy will work out better for you: If I offered you a brand new 2010 car and told you there were some kinks you were going to have to work out on your own would you buy it? Probably not. It is a shame really because there were a couple things I liked about it- I hope those features will be available in the Tour.
    As stated in my original post I owned the curve previously

    Posted from my CrackBerry at wapforums.crackberry.com
  15. iobxchick's Avatar
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    Quote Originally Posted by pbar41 View Post
    Maybe if you had taken the time and had the patience, you could be enjoying your Storm right now instead of hoping another device comes out with some of its features.

    Posted from my CrackBerry at wapforums.crackberry.com
    I feel that 3 weeks and two Storms was more then enough time to decide this device was not for me and go back to the curve. I don't have time for a device that isn't reliable. Like I stated before I am sure there are a few good Storms out there- they can't all be duds. I have heard of a couple Curves that weren't so great too but the number of disgruntled Storm users outnumbers any other Blackberry user population.
  16. iobxchick's Avatar
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    Quote Originally Posted by HelloNeumann View Post
    As stated in my original post I owned the curve previously

    Posted from my CrackBerry at wapforums.crackberry.com
    Apologies- I missed that part .
  17. asmallchild's Avatar
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    I've become disenchanted with the storm recently

    But I had a chance to use the bold yesterday

    Great phone I definitely like it a lot

    But I never realized how awkward trackball navigation is

    Just goes to show you that no phone is really perfect

    Gotta make compromises everywhere

    Posted from my CrackBerry at wapforums.crackberry.com
  18. jeffmeden's Avatar
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    Quote Originally Posted by Go_Gulls_Tigers View Post
    BlackBerry has a learning curve to deal with when it comes to venturing outside the comfort of corporate America. Just as Apple has tried since 1984 to convince IT, MIS decision makers and software developers that Mac is a "business machine", BB will have a similar challenge from the opposite direction. The danger of course is that this new world is full of the uninitiated and there emotions far overstep their intellect. The angst on these forums is clearly proof.
    I think RIM has a tangential problem, which is convincing people that it's *not* a toy. As you state, every kid now wants one because it doesn't look like any previous smartphone; the screen is big, it's expensive, and it gets on Facebook. Ultimately though, toys are things you have fun with for a few weeks and then break. If you are going to expect productivity out of it, you can't treat it like a toy, plain and simple. Don't load every app under the sun, don't run 92 of them at the same time just because you have to simultaneously twitter and facebook and AIM and post on crackberry.com and take a call while watching a movie. And for god's sake, don't throw it in the bottom of your backpack and expect it to come out a day later unscathed. It is *not* a toy.
  19. TrendyProfessional1's Avatar
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    Default I love being in the select majority.

    Yeah I am with u there as well.
    Nice device; now that I bought a
    cassette adapter so that I can
    play my tunes off my Storm thru
    my car. Oh yeah baby..........
    Sweet...........................................
  20. patches152's Avatar
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    Quote Originally Posted by jononez1 View Post
    I gave the storm chance after chance of proving to me that its a reliable, solid device. Its not. Its not a question of being tech savvy at all. i love BB phones, and i wanted to love this phone but i couldnt because its a phone that is half broken straight out of the box.

    I think if you like the storm you are either:

    1 - Lucky you got a reasonably stable phone and get by

    2 - Stuck with the phone because you missed your chance to return it after 14 days or whatever the returns period is and you are trying to convince yourself that its good

    i call BS...you have a love affair with hating the storm. this is the closest to a logical statement i've seen come out of you yet...and it's like 1/3rd logical. you either are a hater, or you wish you could have the storm, or you're an apple fanboy.

    see how general statements work?
  21. patches152's Avatar
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    Quote Originally Posted by iobxchick View Post
    I feel that 3 weeks and two Storms was more then enough time to decide this device was not for me and go back to the curve. I don't have time for a device that isn't reliable. Like I stated before I am sure there are a few good Storms out there- they can't all be duds. I have heard of a couple Curves that weren't so great too but the number of disgruntled Storm users outnumbers any other Blackberry user population.
    a vocal minority....very few people go look for a site like this if they're NOT having a problem. so what we should consider is the quantity of people who are NOT complaining...that should tell you something.
  22. broken62505's Avatar
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    Finally a decent post that is worth responding to. I am on crackberry every day just to check on anything new that is coming out. I purchased my storm on its release date. Now I will say I did have to get one replacement but I now feel that it might have been operator error more then anything else. I really do enjoy my phone. I get sick and tired of listening to everyone complain about their storm. I cant understand how so many people could be unhappy with their storm. Yes it has a couple quirks but so does the brand new dell I just bought. No tech is perfect. But of course we are going to hear from more people that are unhappy then we are from people that are happy. The storm is NOT A RAZR!!! It is much more advanced and can do more then a lot of your phones on the market. If you can take a very little amount of time to set up your phone, using crackberry's help, your phone would work wonderfully. But I guess that is too much to ask from some people. We live in a world where people want instant gratification. No one wants to put any effort into anything. I actually feel sorry for the people out there that dont truly give the storm a chance. Do your research!!
    Broken62505
  23. patches152's Avatar
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    Quote Originally Posted by jononez1 View Post
    The reason i first came to this site (or any phone forum for that matter) is because i was having major problems with the storm. I needed help and wondered if anybody else were having the same problems i had. All i got was "well its the first touchscreen phone for BB and its bound to have problems" and "just wait for updates and hope it works better"
    I was gobsmacked at how accepting people are about this dodgy phone. im not an apple/iphone fanboy, however when i used the iphone - i found it was 10 times better in every way especially speed and reliablity. cannot see how anybody cannot see that simple fact
    well i'll compare your iphone to my storm on .148 and we'll see what we come up with then. you're basing your opinions on the .75 OS, and that is really not fair. IMO the storm should have failed, and not been released until an OS passed testing. the only reason they passed .75 was to fix the problems with .65, but it didn't address the lag, and reboots. it was too heavy in the shorts. but then again, we still wouldn't have the phone, we'd be getting it next month sometime!
  24. fecurtis's Avatar
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    Quote Originally Posted by HelloNeumann View Post
    I've had my Storm for about 5 months and love it. I read all these hate posts, we deserve our money back, and my favorite... This phone doesn't work as advertised. I have had no problems with my Storm outside of the learning curve for a new device. I had a Curve before the Storm and like both. The Storm took several weeks to adjust too, but after that and reading CB posts on settings and adjustments the phone has been amazing and does what was advertised and more. I think most haters don't have enough tech savvy to understand the phone or don't take the time to learn. Just wanted to give my .02 since I get sick of reading silly posts about law suites, Iphones and the general hate. A piece of advice if you hate your phone get another one and go away. Nobody was promised anything other than what you got.... So learn how to use it so you can enjoy it.

    Posted from my CrackBerry at wapforums.crackberry.com
    I used to have your mentality, granted mine still works, I know at least 10 people with Storms...roughly 80% of them have moderate to severe problems, ranging from:

    1. Random reboots (most common...you and I both know that's not caused by user error).
    2. Trouble hearing people on the phone/people having trouble hearing person talking on the Storm.
    3. Terrible lag (and yes they know how to use Blackberries, they close their apps when they're not using them).
    4. Typing lag (I experience this occasionally on my device).
    5. Screen clicking issue.
    6. Severe lag when pressing "Answer" to answer a call (mine has always done it, I just press the actual button and start talking, it takes several seconds for the screen to actually transition over to the actual call in progress screen).

    Your Storm works fine, but don't assume that just because yours works, everyones works and that they don't know what they're doing.
  25. patches152's Avatar
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    well of the people you're referring to, i bet they're all using .75, and its fair to say that .75 doesn't even deserve to be an OS released to the masses. but with business being what is, when a CEO tells you to release a device, you do it. i've said it before, if VZW held to their testing practices, we still wouldn't have the storm. but .148 is the closest to a build worth being an official as i've seen. once that's released, things will change.
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