Hopeful, but disappointed so far...
Me and my family decided to continue sticking with Verizon after our previous 2 year contracted ended since they have consistently provided great network coverage. We went to the store to figure out what phone (I am still appalled about the lack of selection for phones at Verizon when compared to ATT) to get when I saw the Storm on demo.
When I finally was able to pick it up (some ***** was trying to figure out how to use the accelerometer) and played with it, the only thing I could think of was how sluggish and laggy it was compared to my friends' iPhones. Granted that I feel the iPhone is just a fancy toy, but at least it responded flawlessly to the touch. I was also unconvinced by the screen being a button.
After a couple of hours of searching for different phones, I ultimately was looking at two phones that fit the bill... the HTC Touch Pro and the Storm. Looking at the HTC however, it was at a monstrous $350 or so and after my upgrade discount, I could get the Storm for $100. I voiced my technical concerns of the Storm to the salesperson who promptly and confidently assured me that it was because the Storm demo was not updated to the newest software version at that all the ones in stock were the newest one and much better. Like the ***** I am, I listened to the guy trying to make money off me and decided to go with the Storm.
I got home and played with the Storm, setting it up and syncing it with Outlook. Yes it was a fair amount faster than the demo but it still felt sluggish and laggy. The camera I quickly found out, was borderline useless as by the time I can take a family picture, a child would have found the time pass gas and cause everyone else to disperse. There were also a few other concerns, but I assured myself that Verizon and RIM have always been great companies and will undoubtedly fix things.
It has been three months now since I purchased this phone and nary a word about any new official releases, just an endless line of beta leaks. Apps like Youtube and the media player stay on the background draining battery super fast unless I go through 3 steps to close it. The memory leaks about once a day. It takes about 3-5 minutes to reboot. There is no hardware reset method short of pulling the battery, which is a PITA to do when you have a hard case (yes I know about quickpull but it doesn't work when the phone is frozen). Trying to copy specific words is hard as I cannot seem to pinpoint start and end accurately. The phone had also died on me less than 2 weeks in, but the VW staff was gracious enough to replace it with a brand new phone.
I am trying really hard to like this phone and being happy with my purchase. Currently, it feels like a sour grapes mentally where I am thinking "I paid a bill for this thing, I better make myself like it." I am currently installing the 0.114v3 hybrid update and here is to hoping it will make a different. I really want to enjoy it but the constant freezes, memory leaks, and lack of official support is really starting to wear on my confidence in whoever is screwing all this up for the Storm.
Last edited by amoeba1126; 04-10-2009 at 10:02 PM.
Just wanted to update the previous rant:
I started out with OS 0.76 that came stock with the phone and it was horrible. I then updated to 0.109 and things were much better but still crappy. After that I went over to 0.114v3 and things were a bit better. Today I finally installed 0.122 and man did it make a world of difference. The UI is finally decently smooth and snappy and the camera takes pictures in about a second time frame rather than the 10-15 seconds I had to wait previously. I am liking the Storm a lot more but I am still very disappointed that this "fix" had to come in the form of a leaked OS. Since I don't know who makes the decisions to release the software for each carrier (I am assuming Verizon unless RIM is just being mean and using other carriers as guinea pigs) so I won't point any fingers or make any blames.
- CrackBerry Newbie
04-10-2009, 09:57 PM #3
- 3 Posts
You have to remember that the iPhone is two years old, and Apple has had plenty of time to correct their problems. I also was disappointed when I first got my Storm, but I am running the 3.5 Hybrid until an official, or better release comes around, and it seems to work fine. My business partner has an iPhone and he cannot get phone reception at work or at his home...I bought the Storm because I needed a phone that was reliable, and the other is "gravy"
- 04-10-2009, 10:09 PM #5
I had both the iphone3g and the storm. FYI, my experience with the iphone is that it isn't really "the light at the end of the tunnel". for example- Accelerometer had lag at times, the iphone would freeze up on me every few day, having to do a reset, apps wouldn't open, and had to be deleted and reinstalled to work, battery life on 3g was terrible, had to keep switching from 3g and edge, Had it for about 3 months, jumped ship to verizon , and got the storm. Besides a few bugs and such, I'm overall happy with the storm.
- 04-11-2009, 06:30 AM #7
- 04-11-2009, 07:31 AM #9
It's looking very good as of late with all the leaks. I for one like the direction the os is going speed wise. A good captain knows when to jump ship. I say give Rim some more time. It's not like you can never get another phone if things don't pan out.
Last edited by amoeba1126; 04-11-2009 at 07:51 AM.
04-11-2009, 09:34 AM #11
- 2,247 Posts
04-11-2009, 09:45 AM #12
- 2,247 Posts
Posts from Troll High's Cheer Squad aside... I just love it when people armchair quarterback. Some fat b@stard who hasn't seen his own feet since Bush Sr. was in office, thinks that if HE were playing in some football game, things would have been different. Or if only HE were put in charge of some company, he'd turn things around... Never mind that he's a high school dropout, or got a college degree in Obscure Russian Poetry with an emphasis on the Bolshevik era. So clearly qualified to run a multi-national company.
I keep telling these people... If you think RIM did such a bad job with the Storm, let's see you do better. Because if it's so easy to design a better phone, then surely someone as boastful as you could do it in their sleep. And if you should actually succeed... RIM, HTC, Motorola, LG, Apple, Google... They will ALL be beating down your door to give you big bags of cash if you will come work for them.
What it comes down to is this: Do you like the Storm, yes or no? It's not a trick question. Don't even think about it, just go with your gut reaction. If it's yes, then just be patient, because good things will be coming. If not, then take advantage of Verizon's 30 day return period and get something else. No point being miserable for 2 years if you have a choice. If you don't like the Storm, no update is likely going to change that.
To address the other point of your argument, you do not have to be a chef to accuse someone of cooking something that tastes like crap. On the user experience side of things, all the issues as well as RIM/Verizon's lack of response made it crap. I don't have to be an expert programmer or cellular phone engineer to know that something is seriously wrong with memory leaks and freezing. That's like you telling me I am not able to tell you a toilet was designed like crap when it is leaking because I am not a plumber. Sports commentators provide assessments on the performance of athletes. As a consumer, it is not if I can do it better or not, but rather can the company make it better or not.
As to the last part of your argument of why do I keep it, never once did I say I hated it. With the exception of lack of wifi, I appreciate all the TECHNICAL features of the phone. It is the software side of things that often irritates me to turn my Storm into a permanent paper weight. That said, since the issue is software and not hardware and RIM had been such a stable pillar in the smartphone industry, I put my faith that these issues will be addressed, which from the leaked OS appears to be on its way. If you bothered to read my post updating my initial rant, you will see that I am pleased with the leaked OS 0.122 and its new performance, but continue to remain displeased about the lack of announcements or support provided by either RIM or Verizon.