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Old 12-14-2009, 01:41 AM
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Cool If my Storm 1 is borken, can I get Storm 2 from Verizon insurance?

My Storm got some water and it's not responsive anymore. I have insurance. Will I be able to get Storm 2? Has anyone ever done it?

Btw typo on thread title

Last edited by Love_Berry; 12-14-2009 at 02:04 AM.
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Old 12-14-2009, 01:49 AM
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no you wont....there are plenty of nice replacement storm 1s for you
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Old 12-27-2009, 07:43 AM
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I had the same issue the other day . Phone got wet and stopped working . I dry it out and took it to Verizon and they gave me a refurb while in the store at no cost.
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Old 12-27-2009, 11:35 AM
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I see a refurb in your future....I'm on my 4th Storm 1. The last time I went in I told them I didn't want this phone anymore and they told me I hadn't filed enough claims yet?!? What a load.
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Old 12-27-2009, 11:37 AM
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I just looked at my storm1 today and noticed there is a huge crack in the screen. Must've happened last night (I have no idea how). What are my options with Verizon? Anyone have this happen to them?
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Old 12-27-2009, 11:40 AM
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Usually you only need to file 3 claims and after that they "should" replace with a different model.
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Old 12-27-2009, 03:14 PM
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Quote:
Originally Posted by tcraig72 View Post
I see a refurb in your future....I'm on my 4th Storm 1. The last time I went in I told them I didn't want this phone anymore and they told me I hadn't filed enough claims yet?!? What a load.
You must replace your device 3 times in 90 days to qualify for the multi fru. Vzw will go by policy BUT they will switch you to an s2. I've gotten both my storm lines multi fru'd to s2's.

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Old 12-27-2009, 04:10 PM
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Quote:
Originally Posted by suby723 View Post
You must replace your device 3 times in 90 days to qualify for the multi fru. Vzw will go by policy BUT they will switch you to an s2. I've gotten both my storm lines multi fru'd to s2's.

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Multi FRU will have no bearing on a phone that you damage yourself. If you insure a Storm 1 you will get a Storm 1 replacement through your insurance.
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Old 12-27-2009, 04:15 PM
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Quote:
Originally Posted by Gnomad View Post
Multi FRU will have no bearing on a phone that you damage yourself. If you insure a Storm 1 you will get a Storm 1 replacement through your insurance.
Right, this thread got off topic and I was responding to a post and not the thread title. Through insurance you will get the same model but if assurion was out of stock for on the s1 they will send a like device. Also when you go through insurance your replacement devices count will reset and you will have to go through assurion if any issues come up UNLESS vzw slips up and replaces it.

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Last edited by suby723; 12-27-2009 at 04:17 PM.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Storm > Storm Owner's Lounge   If my Storm 1 is borken, can I get Storm 2 from Verizon insurance?

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