Only active blackerry service subscribers are entitled to install upgrade this BB ..

supastyles · Thread Author #1 10-18-2009, 03:59 PM

"* Only active blackerry service subscribers are entitled to install upgrade this BB Device Software upgrade..."

I have a storm 9530 on Fido Canada Network with verizon 4.7.0.148 OS.

I am trying to install a 5.0.0.230/190 Hybrid.

I disconnected from the net.
I installed the .190 (BB9530190.exe)
I removed the Rim Tools
I installed the 230 (newfamilypics-230.zip) Overtop as directed
I Launched DT Manager and went to upgrade it recognized the 5.0 OS but had an * Astrix with the above clause I wont let me go further.. any suggestions?

raluaces · #2 10-18-2009, 04:19 PM

have you tried installing with the full .230 so you don't have to load .191 under it?

Mexiking · #3 10-18-2009, 04:44 PM

If you don't have BIS, then you can't install the OS; however, if you do have it, resend your service books then do a bat pull and retry.

supastyles · Thread Author #4 10-18-2009, 04:45 PM

I dont have BIS.... so I guess thats it...

Jared DiPane · #5 10-18-2009, 04:48 PM

I had this error when trying to load an OS on a phone I had yet to activate and was sitting at the activation required screen. Got the same issue.

What I did to fix:

1)Installed BBSAK
2)Wiped Device so there was NO OS on it.
3)Ran the install again of the OS I wanted to load
4)Removed the files I didnt want (vendor.xml and such)
5)Used BBSAK to "Load OS" which prompts the load through AppLoader.

This worked for me. Give it a shot, not a guarentee but heck, worth the chance.

Mexiking · #6 10-18-2009, 04:48 PM

Yeah, they implemented the service status check for all 5.0 beta OS's so there's nothing you can do till they release the official.

Mexiking · #7 10-18-2009, 05:28 PM

I stand corrected.. Tried drm's method with my friend's unlocked storm on AT&T without BIS and 5.0 loaded fine. Just make sure you upload it via apploader and not DM.

DJM1947 · #8 10-18-2009, 05:33 PM

And be sure to delete the Vendor file. This was not mentioned in the initial post.

supastyles · Thread Author #9 10-18-2009, 08:54 PM

Looks like it worked... it doesnt seem to work in DM at all tho if i want to add or remove apps

beri · #10 10-20-2009, 09:29 AM

does anyone know how to correct this issue please.....the OS is installed on the system

http://i112.photobucket.com/albums/n...y/Untitled.png

netbeans · #11 10-20-2009, 11:10 AM

Quote:

Originally Posted by beri

does anyone know how to correct this issue please.....the OS is installed on the system

http://i112.photobucket.com/albums/n...y/Untitled.png

May I know if you get this error message after you perform wipe and load the OS, or was trying to upgrade?

Baal · #12 10-20-2009, 12:12 PM

Quote:

Originally Posted by beri

does anyone know how to correct this issue please.....the OS is installed on the system

http://i112.photobucket.com/albums/n...y/Untitled.png

I've gotten that error in the past when forgetting to delete the vendor.xml file.

Jared DiPane · #13 10-20-2009, 12:36 PM

Quote:

Originally Posted by beri

does anyone know how to correct this issue please.....the OS is installed on the system

http://i112.photobucket.com/albums/n...y/Untitled.png

i see the icon for the OS on your desktop. have you double clicked that icon, and installed it like a regular program onto your pc?

if so, have you removed the vendor.xml file from your PC prior to install?