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Old 09-06-2011, 07:32 PM
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Default Need Help Fast!

I'm in the middle of wiping out my BB Storm using AppLoader, due to having OS .328. Couldn't plug into my computer without my phone crashing.

I have device software installed but it's not showing up on the list in the AppLoader. What could be the problem?
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Old 09-06-2011, 09:24 PM
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Download BBSAK and wipe it with that.

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Old 09-06-2011, 09:28 PM
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Tried it. It wouldn't read the phones PIN because of the software that was one it. It has been wiped and partially installed in AppLoader but it gets stuck when it is on Reconnecting JVL, or something like that. I keep trying to download non verizon device software and it's not loading in the AppLoader. I'm deleting the vendor file and all but nothing shows.
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Old 09-06-2011, 09:37 PM
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I believe .328 is still installed because it won't let me load my bb into the DM but it does have the 507 error. I think i'm stuck in a deadly loop.
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Old 09-06-2011, 11:31 PM
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I know this is pretty basic, but be sure you have the proper OS for your version of the Storm.

Here are a few links that may help:

http://crackberry.com/blackberry-101...ked-blackberry

How-To Recover A Nuked Blackberry - with Pictures

http://forums.crackberry.com/forum-f...s-load-273332/
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Old 09-07-2011, 10:15 AM
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I checked out the links, the last one looks like it'll be the most help, thanks a lot. And about having the proper OS, all of the ones i've downloaded were for the 9530, all 5.0.0 build. But i can't use verizons official update due to it being the broken. 328 and that seems to be the only one that shoes up in the AppLoader.
I'm thinking i have to downgrade to 4.7 then wipe from there.
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Old 09-07-2011, 03:28 PM
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I still cannot get the AppLoader to find the device software. I'm using Bell Mobility's software, I was thinking it should work because its CDMA and so if Verizon. I just don't understand what i'm doing wrong in the whole process.
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Old 09-07-2011, 09:06 PM
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A few more things to try:

1. Make sure DM is closed when you use apploader
2. Try deleting some of the OS's you have installed on your computer. Be sure to do the delete from Control Panel>Add/Remove programs
3. Do a search for Vendor files and delete if you find them
4. Last resort, delete all installed Blackberry programs from your computer and then reinstall DM and one OS. Be sure you have a backup of data and third party apps.
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Old 09-08-2011, 03:25 PM
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Got it to work, reinstalled DM and unchecked Always look for auto updates. Finally got it installed on my phone and am using it. Thanks for the help everyone.
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