[woodythirteen]

I woke up this morning and had the following message;

uncaught exception; application registry.get or wait for(0x7c802477365c3985) owner died thread [thread-8797690.5]

PLEASE HELP ME

[Jimtownboy]

I have gotten the same thing. Anyone come up with a solution.

[chris1blu1]

I have the same problem and need a solution fast! Can anyone help us, removing the battery does not work!

[gregs87]

I think you can try starting in safe mode by hold down the back arrow key as soon as the red light starts blinking - but you have to hold it for awhile. you can try that or I am sure someone else will have a better answer soon.

[chris1blu1]

do u know anyone else in the forum who would have a direct solution to this problem?
someone who i can ask directly, cause when i hold on to the back arrow key when the red light comes on it cannot press because the phone is not yet turned on.

[gregs87]

Do you back up your data? Will the computer recognize your phone?

[chris1blu1]

i'm trying to do that now, but its not able to transfer the data for backup! Idk what the problem is but it seems to be complicated. Do u have any suggestions of what i'm to do now?

[gregs87]

Well, my suggestion is to just wipe the phone and reload the OS. Not a big deal if you back up your data - if you don't it will all be deleted. You Desktop Manager is recognizing your phone though right??? (it shows your pin as connected?)

[chris1blu1]

yes it does, but how will i be able to reload the os? and will that fix the problem?

[chris1blu1]

its taking like 20mins to start tranfering the data and it still has not started

[gregs87]

That will fix the problem. Just wipe the phone. I will send you the link to the verizon link for the official .328 OS. You know how to wipe the phone?

[gregs87]

how much data will you lose? If you backed up in the last week or so it wont be that bad.

NEW Wiping your phone with BBSAK step by step

BlackBerry® Software Updates

[chris1blu1]

no i don't but i could find out, bu the transfer still has not started. So i'm wondering if something is wrong with the phone why its not transfering!

[gregs87]

I sent the links above. I am no expert and I am suprised no one else has offered advise. Probably not the phone itself, but the OS. If battery pulls dont help, the only thing I myself would do is wipe the OS and reload. You never said if you back up your data. If you do you can put it all back. If you dont you may want to call VZW if you dont want to lose all that stuff.

[gregs87]

Any luck with reloading the OS?

[chris1blu1]

no luck with reloading th os, how can i do that?

[chris1blu1]

no luck with the os, how can i get it loaded unto my phone?

[chris1blu1]

no luck with loading the os, how else can i load it on to my phone?

[gregs87]

Can you call me ?

no luck with loading the os, how else can i load it on to my phone?

Posted from my CrackBerry at wapforums.crackberry.com

[gregs87]

Start desktop manager. With phone on plug it in.

Posted from my CrackBerry at wapforums.crackberry.com