Computer wont recognise storm at all - red light of death

h4mm1 · Thread Author #1 07-20-2010, 08:22 AM

As above my storm has ceased to be.
Computer wont recognise it, have tried connecting at certain times etc with no avail.

The light doesnt flash when it is not connected to the power. The cable is fine ( have had two other bb's connected with no problems) also have tried another battery.

Im sorry if this is a repeat thread ive tried everything including running apploader and JL_cmder

pretty desperate for some help

gregs87 · #2 07-20-2010, 09:26 AM

may find a solution in this article. My Computer Does Not Detect or Recognize My BlackBerry (USB Problems)« Help for BlackBerry Pearl, Curve, Bold, Storm, Tour

dasDestruktion · #3 07-20-2010, 09:29 AM

It sounds like your device is "nuked." Follow the instructions [HERE] and you should be fine mate. Best of luck and keep us posted.

h4mm1 · Thread Author #4 07-20-2010, 09:40 AM

Quote:

Originally Posted by d5115r

It sounds like your device is "nuked." Follow the instructions [HERE] and you should be fine mate. Best of luck and keep us posted.

ive tried this but nothing shows up in the connections box its a plain white box

h4mm1 · Thread Author #5 07-20-2010, 09:48 AM

dasDestruktion · #6 07-20-2010, 09:48 AM

Quote:

Originally Posted by h4mm1

ive tried this but nothing shows up in the connections box its a plain white box

Keep at it. Its kind of hard to do. You have to catch it just right. If you can't get this to work though, I would call into VZW and see if you are under warranty and can get a replacement sent out to you.

h4mm1 · Thread Author #7 07-20-2010, 09:50 AM

i have the phone off a mate so im pretty sure vodafone wont do anything for me.

Ive succesfully restored a storm before with the red light of death but this one is not responding to anything

gregs87 · #8 07-20-2010, 10:01 AM

another suggestion: start bb storm in safe mode Worked for me once......

h4mm1 · Thread Author #9 07-20-2010, 10:02 AM

is this supposed to be a link?

h4mm1 · Thread Author #10 07-20-2010, 10:04 AM

nothing works on the phone its black, and the red light only blinks when connected to the power, ive tried a fully charged battery and nothing changes

gregs87 · #11 07-20-2010, 10:14 AM

Quote:

Originally Posted by h4mm1

is this supposed to be a link?

Dont know why the link isn't working.

I dont even know if safe mode will help, but pull the battery, put it back in, when/if the LED goes off, hold the esc/arrow button down until phone starts in safe mode. Usually takes a minute or so for that to work so have to hold the button for a while.