The BES error when trying to upgrade

jmguitar23 · Thread Author #1 05-31-2009, 02:27 PM

Anyone else having this problem, I clicked directly from the Blackberry site and it connects to my device then displays that error. I don't have a work phone, this makes no sense.

danpeake · #2 05-31-2009, 02:29 PM

Quote:

Originally Posted by jmguitar23

Anyone else having this problem, I clicked directly from the Blackberry site and it connects to my device then displays that error. I don't have a work phone, this makes no sense.

You need to contact your system administrator for the update.

jmguitar23 · Thread Author #3 05-31-2009, 02:30 PM

I don't have a system administrator..

WutTheDuece · #4 05-31-2009, 02:50 PM

Quote:

Originally Posted by jmguitar23

I don't have a system administrator..

I had the same issue...leave the Apploader that has that message in it open...then click the link again and launch a new Apploader instance...it should allow you to do it then...did for me and a few others...

jasonveilleux · #5 05-31-2009, 02:55 PM

Thanks! that appears to be working for me!

acles003 · #6 05-31-2009, 03:09 PM

I am having the same problem you guys are having. Can someone please help me? It keeps saying no update available

asmallchild · #7 05-31-2009, 03:10 PM

Quote:

Originally Posted by WutTheDuece

I had the same issue...leave the Apploader that has that message in it open...then click the link again and launch a new Apploader instance...it should allow you to do it then...did for me and a few others...

THANKS YOU ARE AWESOME!

acidsamuraix · #8 05-31-2009, 03:11 PM

wow, what a crazy workaround, but it seems to be working for me as well!

acles003 · #9 05-31-2009, 03:12 PM

Quote:

Originally Posted by WutTheDuece

I had the same issue...leave the Apploader that has that message in it open...then click the link again and launch a new Apploader instance...it should allow you to do it then...did for me and a few others...

Which link do u click again while u have the error message from app loader open?

acles003 · #10 05-31-2009, 03:16 PM

I left the error window open. I clicked the link. I entered my PIN on the BB website, and then it just keeps linking me to the verizon .75 web page

acidsamuraix · #11 05-31-2009, 03:19 PM

nevermind, midway through i got the BES error again, has anyone fully completed the install using this workaround?

EDIT: tried again when entering a password (though i never remembered setting one), and it seems to be updating to .148 now, getting a lot farther than previously.

EDIT 2: Confirmed, I am now on .148, though everything is wiped. Hope the backup works.

FluxTZ · #12 05-31-2009, 03:24 PM

This worked but it's been stuck on "Connecting to boot ROM" for a while now.

Also, on my device the arrows between the device and computer images is static and not moving.

Should these arrows be constantly moving or static?

rfdesort · #13 05-31-2009, 03:25 PM

Yea, I have the same issue. It tells me to contact my service administrator (dont have one, its a personal phone) and then I click the link, it sends me to Verizons page and theres only .75 available?? How are some finding it, and others like me are having issues? lol