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  1. howardb's Avatar
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    Default 5.0.0.323 Gmail Email Deletion Problems

    So I'm having email deletion problems but its not what I keep finding when I'm searching. I see a lot of people who expect emails deleted on their client or via the web and they want it to be deleted on the BB. I know this doesn't work this way and I don't expect it to.

    Ok now that I have that out of the way my problem is that when I delete a message on the BB it doesn't delete it in the rest of my access methods. I have all of my accounts set to delete on mailbox and handheld. If I delete a message I still see it in my imap client and I still see it via the web. Even more annoying is that often several minutes later they are showing again in the email inbox on the BB.

    However if I delete the account and set it up again and don't give the password and force it to do imap (like you used to have to do not to long ago to ensure that you were using imap) then things work (but it doesn't get detected as a gmail account and thus the enhanced gmail plugin is not enabled). I only have this issue if I have the enhanced gmail plugin enabled. I have logged into BIS and ensured that sync deleted items is checked. I'm able to report spam and do remote searches and all so everything else about the plugin is working like a champ but I simply cannot delete an email from the BB.

    Anything else to try other than bailing on the enhanced gmail plugin again?
  2. howardb's Avatar
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    I should add that my email address isn't an @gmail.com account but its my own domain served by google. But BIS *does* detect it as a gmail account and the rest of the plugin seems to work as it should.
  3. ekyle125's Avatar
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    Make sure email reconcile is on and that in your BIS settings you have the check box checked that says sync deleted items. Hope it helps.
    Mmmmm.... Android.
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