[zoli10]

So I took a couple videos during a ski trip using my digital camera. I then transferred them to my MAC and play them using Real Player. I then transferred them to my Storm using "drag and drop" and when I try to play them my Storm says "The media being played is of an unsupported format"

Is there a way for me to play these on my phone?

[ke7bgy]

Try this work around from Blackberry

Playing a video on the BlackBerry Storm smartphone results in the error message media being played is an unsupported format

--------------------------------------------------------------------------------
Doc ID : KB17020
Last Modified : 12-10-2008
Document Type : Support



Print this page

Environment
BlackBerry® Storm™ 9530 smartphone
SDR270028


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Overview
After recording a video on the BlackBerry Storm smartphone, playing the video results in the following error message:

The media being played is an unsupported format.



--------------------------------------------------------------------------------


Cause
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.



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Workaround
Once the video recording is complete, close the Video Camera application and play the file from the media player as follows:

When finished recording, press the Pause button.
Press the menu button.
Press the menu button.
From the list, select the necessary video file.


--------------------------------------------------------------------------------
Products
BlackBerry Storm 9500 Series

[zoli10]

Try this work around from Blackberry

Playing a video on the BlackBerry Storm smartphone results in the error message media being played is an unsupported format

--------------------------------------------------------------------------------
Doc ID : KB17020
Last Modified : 12-10-2008
Document Type : Support



Print this page

Environment
BlackBerry® Storm™ 9530 smartphone
SDR270028


--------------------------------------------------------------------------------


Overview
After recording a video on the BlackBerry Storm smartphone, playing the video results in the following error message:

The media being played is an unsupported format.



--------------------------------------------------------------------------------


Cause
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.



--------------------------------------------------------------------------------


Workaround
Once the video recording is complete, close the Video Camera application and play the file from the media player as follows:

When finished recording, press the Pause button.
Press the menu button.
Press the menu button.
From the list, select the necessary video file.


--------------------------------------------------------------------------------
Products
BlackBerry Storm 9500 Series

No good. It still doesn't play. plus its not a video I recorded on the Storm itself....

[thesandman215]

I have Visual Hub for my Mac and convert my videos to .mp4 format and drag them to the video folder on my Storm.

I'm sure you can find any kind of video converting program and just convert them to .mp4

[alonesoul]

I recommend you use Nidesoft BlackBerry Video Converter.
nidesoft.com/blackberry-video-converter.html
It is a professional video converter designed for Blackberry phones. use it to convert your video to storm
storm support MP4, M4A, 3GP, 3GP2, AVI, ASF, WMV, WMA and MP3 formats.
Recommended video format and settings: MP4, 480*360 pixels, up to 2 Mbps, 30 frames per second.

The trial worked but the paid version doesn't!!! Tried emailing their support since 12-27 requesting help or a refund!!!!