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Old 02-02-2011, 01:18 PM
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Default Sprint Blackberry Tour 9630 rebooting randomly

So I have a BB tour 9630, and whenever I click to change my picture in BBM or Ubertwitter it always reboots itself. Its only when im changing my profile pictures in certain apps. Does anyone know why?
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Old 02-04-2011, 07:49 AM
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So i took the phone to the Sprint store yesterday and they reset it and everything and said that if it continues to do this to bring it back and swap it out for a new one, which once I got home it started rebooting randomly again.......I'll be at the store again today or tomorrow
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Old 02-04-2011, 08:19 AM
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Quote:
Originally Posted by ajonesma View Post
So I have a BB tour 9630, and whenever I click to change my picture in BBM or Ubertwitter it always reboots itself. Its only when im changing my profile pictures in certain apps. Does anyone know why?
Hmmm, mine is doing the random reboot as well. Whenever I change my background pic, or change my theme. Sometimes when I access my picture gallery, it will reboot as well.

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Old 02-04-2011, 10:29 AM
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are u running .1030?
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Old 02-04-2011, 01:46 PM
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That is an interesting conundrum. I would recommend an OS update. But I am by no means an "Expert". Though I have had the Tour I'm using since 2008.

Hahahaha...seriously Sprint: New Phone Now!

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Old 02-04-2011, 03:46 PM
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Same thing for me lately - my Tour does a random reboot at least once per day.
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Old 02-04-2011, 08:39 PM
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I had the exact same issue. Usually when I'm changing something using the blackberry button. This happened with .1030 OS. I downgraded all the way back to .624, the last stable OS and since then, I've never had any issue with reboot of any kind. If you rule out the battery, then try downgrading to an earlier OS.

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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Sprint (Nextel)   Sprint Blackberry Tour 9630 rebooting randomly

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