html email w 4.5

[Stocsux]

Ok so I updated my 8330 to 4.5 a while ago, I have my doc2go app and MMS. But I CAN NOT get my HTML email to work at all. My girlfriend has the same issue with her 8330. My sprint rep showed me his phone, and he had the html email so????? When he goes into his email settings there are alot more options then when I go into mine. An!y help would be great!!!

[teddybruckshot]

im having the same problem. i have the curve 8330 for verizon with the 4.5.0.77 os and my emails wont come up in html format. any suggestions?

[Rhoq]

Go into your eMail settings and check to see that HTML is enabled. You will need to do this for all of the eMail accounts you have access to via your 'Berry.

eMail > Options > eMail Settings

Enable HTML eMail: Yes
Download Images Automatically: Yes

[Stocsux]

Originally Posted by Rhoq

Go into your eMail settings and check to see that HTML is enabled. You will need to do this for all of the eMail accounts you have access to via your 'Berry.

eMail > Options > eMail Settings

Enable HTML eMail: Yes
Download Images Automatically: Yes

Right I know where to do this in my settings but I dont have those settings my email options.

[gadgetfreak2]

Are you on BES or BIS? If BES, won't work unless you are at BES 4.5 on the server.

[papped]

1) Resend your service books.
2) HTML email isn't retroactive, so only emails after you resend the service books will have HTML.

[Stocsux]

Originally Posted by gadgetfreak2

Are you on BES or BIS? If BES, won't work unless you are at BES 4.5 on the server.

I am on the BIS but the phones that i have seen with the html email are all on the bes. Does that make a differance????

[MeetJoeAsian]

I'm on BIS...and I just got my HTML email working...

goto APPLICATIONS -> Email Setting -> Log in, then click on Service Books -> Send Service Books

and the next time you receive emails, TADA!!!

[saintj]

Thats very true!!!!!!

[Stocsux]

WORKED!!!!!!!! Thanks to all

[philatangy]

Alright can anyone help me out, I have a Curve 8310 on At&T. My coworker has a 8330 on verizon and his gives an option under email settings to "enable html email". Mine does not have this option.

I have tried to send service books, and got an email confirming that MY "handheld has been registered with the wireless network."

Still no option to enable HTML. Help please.

[philatangy]

Edit. I got it working, it just took a while! Thanks for help and disregard my message.