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does sprint give new batteries? does sprint give new batteries?
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    Thread Author   #1  
Old 07-30-2011, 07:38 AM
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Default does sprint give new batteries?
My battery life isn't that good anymore, I was wondering if sprint give new replacement batteries if I called them, and would they charge me?

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Old 07-30-2011, 07:40 AM
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Not sure I know USCellular has the battery swap program. Take in your phone and dead battery and they swap you for a fully charged one.
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Old 07-30-2011, 07:50 AM
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Do they charge money for it?

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Old 07-30-2011, 07:52 AM
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Nope they don't. Not sure what they do if they know your battery is shot, I've never had to swap one but they claim just come in and swap your dead/run down battery for a fully charged one.
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Old 07-31-2011, 06:18 PM
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Ok cool thank you

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Old 08-01-2011, 09:49 AM
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That only works for US Cellular. Sprint does not have a battery swap program. I know that if you have TEP you can have them order you a new battery thru the service center program, but i have never been able to go into a store and just swap batteries.
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Old 08-01-2011, 12:39 PM
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I think if you're close enough to a corporate center, just go inside and tell them you've been having problems with your battery. They're always just swapped my battery for another one (might not be new, but one that a tech was using, but hey, your battery is shot anyways, right?). Never hurts to ask.
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Old 08-01-2011, 01:51 PM
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IF the phone is covered under TEP and less than one year old. A repair center can test the battery and if it fails the test then they can order you a replacement for free.

No TEP + Warranty combo = no battery

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Old 08-02-2011, 03:26 PM
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If you have a warranty and or the insurance you can get a new battery at a repair center.
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Old 08-04-2011, 02:37 PM
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I actually don't have the insurance on my phone and I called a sprint store around my house and they said that if I had the insurance they could order me one for free or I'd have to pay $45. But I didn't want to do that so I went to a sprint repair center and within 5 minutes I was given a new battery for free. Moral of the story is I guess it just depends on who you talk to and if there having a good day/ good mood lol. I love sprint

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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Sprint (Nextel)   does sprint give new batteries?

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