Join Our 3 MILLION+ Members Today! Register Here | Login
Go Back   BlackBerry Forums at CrackBerry.com > BlackBerry Carrier Discussion > Sprint (Nextel)

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
    Thread Author   #1  
Old 10-04-2011, 11:52 PM
CrackBerry Abuser
Device(s): 8130 (Pearl)
Carrier: Sprint/Nextel
 
Join Date: Dec 2008
Posts: 136
Likes Received: 1
Thanked 1 Time in 1 Post
Default Could this be a tower-related issue - berry restarting while on the phone

Twice in the last month I've been in approximately the same geographic location - walking home from work - and talking on the phone and all of a sudden my blackberry will drop the call and the screen will go black and it will start rebooting. After it reboots its totally fine and runs like normal. I'm wondering if its just a coincidence that this has only ever happened to me twice and that it happened to happened both times in a 5 block radius, or would that be evidence of something funky happening with a cell tower? The device (8530) seems to perform just fine and not have any problems otherwise.

My workplace is about a mile away from my apartment, and my apartment has a sprint cell tower on top of it, so I usually get full bars when I walk back and forth from work to my home.
Reply With Quote Tip this Post
  #2  
Old 10-05-2011, 07:26 AM
CrackBerry Abuser
Device(s): Torch 9850
Carrier: Sprint/Nextel
 
Join Date: Aug 2011
Posts: 232
Likes Received: 12
Thanked 15 Times in 15 Posts
Default

Pete6032, I had a similar problem when traveling overseas. When I returned, the phone continued doing the same thing so I called support. The tech had me select the "home" area under "networks" and the problem was fixed. I could be wrong about this, but I was told that when youre in a weaker signal area and your phone searches for another network, that is when the phone reboots, my phone was doing this about 3-5 times a day. When I selected the "home" area options and the "1XEV" option on the pulldown instead of "Global", the phone worked fine. I'm sure there are much more knowledgable people who know better than this, but this worked for me when I had the same problem. Good luck, I hope this helps!
Reply With Quote Tip this Post
Reply
BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Sprint (Nextel)   Could this be a tower-related issue - berry restarting while on the phone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes