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  1. bloodlinebb's Avatar
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    Default Sprint is trying to improve Customer Service... But check this out!

    Check out this chat! who do you think the ***** on the other end is? 3rd world country? A bot? I got billed for an international text. Asked for help. this is what i got! LOL !!!




    5:43:27 PM : Connected to sprint.ehosts.net


    5:43:27 PM : Session ID: 969539


    5:43:27 PM : John : Initial Question/Comment: International text messaging.


    5:43:38 PM : You are next in queue...


    5:43:38 PM : Please wait and the next available account specialist will be with you shortly.


    5:43:48 PM : Tony C has joined this session!


    5:43:50 PM : Connected with Tony C. Your Reference Number for this chat session is 969539.


    5:43:51 PM : Thank you for contacting Sprint. My name is Tony C.


    5:44:08 PM : John : Hi Tony, Question on how to block international texting.


    5:44:18 PM : John : I got a text from an unknown person


    5:44:27 PM : John : Got charged 10 cents..


    5:44:37 PM : John : no biggie but if this person keeps it up


    5:44:40 PM : John : its adds up


    5:45:29 PM : Tony C: International Text Messages are not included in the text messaging pack. All incoming and outgoing International Text Messages will be billed at the rate of $0.20 per message. Due to this reason, block of international Text message is not available.


    5:45:54 PM : John : so i'm just out of luck???


    5:46:16 PM : John : I don't want to pay for things like that. Especailly if i don't reply back.


    5:46:16 PM : Tony C: I appreciate your understanding in this regard.


    5:46:39 PM : John : Are you ending this chat Tony?



    5:46:49 PM : John : Because I am not happy with the Answer


    5:47:32 PM : John : Tony!!!!!!!


    5:47:40 PM : John: I don't understand this.

    5:48:05 PM : Tony C: Session Ended
    Nokia Candy Bar> Samsung Flip> Moto i776> Curve 8330> Tour 9630> Bold 9650 & Evo 4G
  2. humphrind's Avatar
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    His name isn't really Tony. Imjustsayin
    [Insert movie quote that I want you to think I'm cool for knowing]
  3. Summonabotch's Avatar
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    Wow, what a *********. Here's hoping you'll be lucky enough to get to fill out the dreaded Sprint survey on this guy.
  4. Jude526's Avatar
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    A year ago I had gotten an international text and verizon removed it from my bill.
    It had happened more than one time.


    Have an Incredible day !
    Phoenix Suns Rule !
  5. Jo_795's Avatar
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    Quote Originally Posted by Jude526 View Post
    A year ago I had gotten an international text and verizon removed it from my bill.
    It had happened more than one time.
    umm not to sound like a d/ick but what is a person from Verizon answering a question about a Sprint Bill... Last time I asked a question strictly about Sprint this same person answered the question boasting Verizon ... I;m sorry but your trolling around..
    Sprint Premier Member Since 09/19/04
  6. pcgizmo's Avatar
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    Quote Originally Posted by Jo_795 View Post
    umm not to sound like a d/ick but what is a person from Verizon answering a question about a Sprint Bill... Last time I asked a question strictly about Sprint this same person answered the question boasting Verizon ... I;m sorry but your trolling around..
    So, because she's not on Sprint, she can't post?
  7. ridesno159's Avatar
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    Quote Originally Posted by Jo_795 View Post
    umm not to sound like a d/ick but what is a person from Verizon answering a question about a Sprint Bill... Last time I asked a question strictly about Sprint this same person answered the question boasting Verizon ... I;m sorry but your trolling around..
    Ummm not to sound like a d/ck but I never seen the OP ask a question. All they did was show us a supposed chat with a Sprint rep.

    If someone wants help with a question, then ask one, or else you're trolling around.

    Posted from my CrackBerry at wapforums.crackberry.com
  8. Jo_795's Avatar
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    Quote Originally Posted by plkcable View Post
    So, because she's not on Sprint, she can't post?
    wow verizon troll day today like seriously? im stating the fact this is the 2nd time I saw her post about boasting verizon when its a sprint issue or question.. who gives a crap if verizon reduces the fee it doesn't change the fact about the op has experienced . man you guys seriously need to grow up and get your egos out of verizon's ego
    Sprint Premier Member Since 09/19/04
  9. pcgizmo's Avatar
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    Quote Originally Posted by Jo_795 View Post
    wow verizon troll day today like seriously? im stating the fact this is the 2nd time I saw her post about boasting verizon when its a sprint issue or question.. who gives a crap if verizon reduces the fee it doesn't change the fact about the op has experienced . man you guys seriously need to grow up and get your egos out of verizon's ego
    she's free to post in any forum, stop acting like a noob.

    why are you trolling a BB forum when you have an Samsung Moment? (chuckling)
    Last edited by plkcable; 09-15-2010 at 09:35 AM.
  10. mustangboy88's Avatar
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    Well, really it's a Sprint Forum on a BB site, and the Moment is Sprint. But I like that someone on VZW posted, because that gives you firepower when talking to a Sprint Rep about what VZW would do.
  11. pcgizmo's Avatar
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    Quote Originally Posted by mustangboy88 View Post
    Well, really it's a Sprint Forum on a BB site, and the Moment is Sprint. But I like that someone on VZW posted, because that gives you firepower when talking to a Sprint Rep about what VZW would do.
    My point is that if we're going to get technical about who can post where, then why is someone with a samsung on "CB Crackberry.com The #1 Community Forum for BlackBerry Users (& Abusers!)"?
    Last edited by plkcable; 09-15-2010 at 10:19 AM.
  12. Jo_795's Avatar
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    Quote Originally Posted by plkcable View Post
    My point is that if we're going to get technical about who can post where, then why is someone with a samsung on "CB Crackberry.com The #1 Community Forum for BlackBerry Users (& Abusers!)"?
    actually your a noob because the whole point is why is she boasting verizon most ******** post ever coming from verizon people.. next time ill go to a verizon thread asking a question and ill say oh yea Sprint doesn't do that. maybe ill sound intelligent and informative there..

    funny last time I check CB forums have a section for Android , Iphones, Palm Pres, & guess what a Sprint Forum for people who actually use & have Sprint .
    Last edited by Jo_795; 09-15-2010 at 10:31 AM.
    Sprint Premier Member Since 09/19/04
  13. pcgizmo's Avatar
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    Quote Originally Posted by Jo_795 View Post
    actually your a noob because the whole point is why is she boasting verizon most ******** post ever coming from verizon people.. next time ill go to a verizon thread asking a question and ill say oh yea Sprint doesn't do that. maybe ill sound intelligent and informative there..
    You should take an English class before you call anyone a ******, Noobie. Grow up, get a life, and move on. Dismissed.
    Last edited by plkcable; 09-15-2010 at 10:33 AM.
  14. Jo_795's Avatar
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    Quote Originally Posted by plkcable View Post
    You should take an English class before you call anyone a ******, Noobie. Grow up, get a life, and move on.
    I think you do, I'm done trying to talk to a fanboy.
    Sprint Premier Member Since 09/19/04
  15. mustangboy88's Avatar
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    Quote Originally Posted by Jo_795 View Post
    umm not to sound like a d/ick but what is a person from Verizon answering a question about a Sprint Bill... Last time I asked a question strictly about Sprint this same person answered the question boasting Verizon ... I;m sorry but your trolling around..
    At what point did she boast VZW? And at what point in your post did you bring anything beneficial to the OP. As far as I can see so far, you totally derailed the thread. And as far as trolling, everything I see currently in recent posts, you are doing nothing but trolling the Sprint Forums looking for VZW posts.

    From the Sprint and Verizon thread:

    Quote Originally Posted by Jo_795 View Post
    can I beat it one more time pretty please? I find it funny how Verizon people keep coming in here.. I don;t ever go to Verizon's forum to troll around I only went once and thats was because it was about android and it wasn't even about bashing it..
    Seriously dude, you need to let go. I am with Sprint, and at no point did a VZW post offend me here, but your ******** posts makes all of us Sprint customers look like dumbasses.
    Last edited by mustangboy88; 09-15-2010 at 11:30 AM.
  16. Jo_795's Avatar
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    Quote Originally Posted by mustangboy88 View Post



    Seriously dude, you need to let go. I am with Sprint, and at no point did a VZW post offend me here, but your ******** posts makes all of us Sprint customers look like dumbasses.
    You need to read more threads then before coming up to me with this nonsense so you found a post I made today big whoop, go check hers then and you will see what I mean. If you look like a dumbass or consider yourself that then that is on you. I'm just stating the obvious and I was going to answer to this thread to help the OP but things went sidetrack. I can see your not doing anything better to help the OP so clamp it too.
    Sprint Premier Member Since 09/19/04
  17. mustangboy88's Avatar
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    So you post this... and at what point after this were you planning on putting something informative?

    Quote Originally Posted by Jo_795 View Post
    umm not to sound like a d/ick but what is a person from Verizon answering a question about a Sprint Bill... Last time I asked a question strictly about Sprint this same person answered the question boasting Verizon ... I;m sorry but your trolling around..
    I commented this...

    Quote Originally Posted by mustangboy88 View Post
    Well, really it's a Sprint Forum on a BB site, and the Moment is Sprint. But I like that someone on VZW posted, because that gives you firepower when talking to a Sprint Rep about what VZW would do.
    As far as I would think, I would instantly state what a VZW customer has experienced in a similar situation, and what their outcome was. And if Sprint couldn't match that, then perhaps I need to reconsider who I am paying a cellular bill to.

    I would consider that informative.

    But instead of coming back and doing anything beneficial to the OP, you reply:

    Quote Originally Posted by Jo_795 View Post
    actually your a noob because the whole point is why is she boasting verizon most ******** post ever coming from verizon people.. next time ill go to a verizon thread asking a question and ill say oh yea Sprint doesn't do that. maybe ill sound intelligent and informative there.
    I still don't understand where anyone has boasted VZW over Sprint on this thread specifically.

    Quote Originally Posted by Jude526 View Post
    A year ago I had gotten an international text and verizon removed it from my bill.
    It had happened more than one time.
    This is a far cry from boasting. Now if her quote read like this, WHICH IT DON'T

    Quote Originally Posted by Jude526 View Post
    A year ago I had gotten an international text and verizon removed it from my bill.
    It had happened more than one time. And that is why I will never switch to Sprint.
    Then you would have a valid point.
  18. pcgizmo's Avatar
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    Mustang, you do realize you are trying to carry on an intelligent conversation with someone who can't figure out what the differences are between the 8530 and 9330, right? Ok, just checking.
  19. GingerSnapsBack's Avatar
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    Red face

    Quote Originally Posted by plkcable View Post

    why are you trolling a BB forum when you have an Samsung Moment? (chuckling)
    Pwned. Ha. You got the troll good with that one.
    Last edited by ColdSunshine; 09-15-2010 at 02:16 PM.
    God save us all. Go Sharks.

    Yes, I am a woman and I like hockey. Deal with it.
  20. pcgizmo's Avatar
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    Quote Originally Posted by ColdSunshine View Post
    Pwned. Ha.
    It's been since...lol!
    Last edited by plkcable; 09-15-2010 at 01:50 PM.
  21. GingerSnapsBack's Avatar
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    Red face

    Quote Originally Posted by plkcable View Post
    Mustang, you do realize you are trying to carry on an intelligent conversation with someone who can't figure out what the differences are between the 8530 and 9330, right? Ok, just checking.
    Or distinguish between "your" and "you're" -facepalm-
    God save us all. Go Sharks.

    Yes, I am a woman and I like hockey. Deal with it.
  22. pcgizmo's Avatar
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    Quote Originally Posted by ColdSunshine View Post
    Or distinguish between "your" and "you're" -facepalm-
    Lol, the sad part is that those aren't even typos.
  23. GingerSnapsBack's Avatar
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    Quote Originally Posted by plkcable View Post
    what are you're thought's on upgrading to 9330 for OS6 capability????
    I'm not going to do it. I don't see that there's that big enough of a difference between my 8530 and the 9330. If I was going to upgrade from the 8530, it'd be to something like the Storm2 or the Torch *if* Sprint had them which we all know they don't. Until Sprint comes out with a Berry that's worthy of me extending my contract out another two years, I'm staying put with the 8530.

    I don't know how much the new 9330 is going to cost me to upgrade come January when I'm due one anyway. Unless it's just free and it won't extend my contract, I'm staying put. I can't see paying a crapload of money for the same phone I've got now and being stuck with Sprint for another two years. Granted, their service at my house isn't great, but seeing as how they're the only carrier that does get reception, my options are limited seeing as how I live in the middle of a cotton field in BFE, Arkansas.

    The only features I see that RIM is boasting is OS6 and the shiny new bezel, neither of which seem that impressive to me and I use an OtterBox anyway, so that'd be hidden.

    I have yet to be impressed with OS6. Seems the exact same to me as the OS5 I've got in my Berry now.

    Until Sprint can up its game and come out with a truly new Berry like the Torch or maybe a version of the Storm2, screw em. I'm staying put with my purple 8530.

    Edit - and Pwned is in the eye of the beholder and you got the troll good.
    Last edited by ColdSunshine; 09-15-2010 at 02:20 PM.
    God save us all. Go Sharks.

    Yes, I am a woman and I like hockey. Deal with it.
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    Quote Originally Posted by ColdSunshine View Post
    I'm not going to do it. I don't see that there's that big enough of a difference between my 8530 and the 9330. If I was going to upgrade from the 8530, it'd be to something like the Storm2 or the Torch *if* Sprint had them which we all know they don't. Until Sprint comes out with a Berry that's worthy of me extending my contract out another two years, I'm staying put with the 8530.

    I don't know how much the new 9330 is going to cost me to upgrade come January when I'm due one anyway. Unless it's just free and it won't extend my contract, I'm staying put. I can't see paying a crapload of money for the same phone I've got now and being stuck with Sprint for another two years. Granted, their service at my house isn't great, but seeing as how they're the only carrier that does get reception, my options are limited seeing as how I live in the middle of a cotton field in BFE, Arkansas.

    The only features I see that RIM is boasting is OS6 and the shiny new bezel, neither of which seem that impressive to me and I use an OtterBox anyway, so that'd be hidden.

    I have yet to be impressed with OS6. Seems the exact same to me as the OS5 I've got in my Berry now.

    Until Sprint can up its game and come out with a truly new Berry like the Torch or maybe a version of the Storm2, screw em. I'm staying put with my purple 8530.
    Storm is in the same boat as Curve. Since the news of Storm2 Refresh, I affectionately refer to mine as: Storm FacePalm Edition.
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    Red face

    Quote Originally Posted by plkcable View Post
    Storm is in the same boat as Curve. Since the news of Storm2 Refresh, I affectionately refer to mine as: Storm FacePalm Edition.
    I'm gonna steal that if you don't mind and start referring to mine as the Curve -FacePalm- Edition. Love it.
    God save us all. Go Sharks.

    Yes, I am a woman and I like hockey. Deal with it.
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