- CrackBerry Abuser
- 300 Posts
- 0 Post(s)
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Sprint is trying to improve Customer Service... But check this out!
Check out this chat! who do you think the ***** on the other end is? 3rd world country? A bot? I got billed for an international text. Asked for help. this is what i got! LOL !!!
5:43:27 PM : Connected to sprint.ehosts.net
5:43:27 PM : Session ID: 969539
5:43:27 PM : John : Initial Question/Comment: International text messaging.
5:43:38 PM : You are next in queue...
5:43:38 PM : Please wait and the next available account specialist will be with you shortly.
5:43:48 PM : Tony C has joined this session!
5:43:50 PM : Connected with Tony C. Your Reference Number for this chat session is 969539.
5:43:51 PM : Thank you for contacting Sprint. My name is Tony C.
5:44:08 PM : John : Hi Tony, Question on how to block international texting.
5:44:18 PM : John : I got a text from an unknown person
5:44:27 PM : John : Got charged 10 cents..
5:44:37 PM : John : no biggie but if this person keeps it up
5:44:40 PM : John : its adds up
5:45:29 PM : Tony C: International Text Messages are not included in the text messaging pack. All incoming and outgoing International Text Messages will be billed at the rate of $0.20 per message. Due to this reason, block of international Text message is not available.
5:45:54 PM : John : so i'm just out of luck???
5:46:16 PM : John : I don't want to pay for things like that. Especailly if i don't reply back.
5:46:16 PM : Tony C: I appreciate your understanding in this regard.
5:46:39 PM : John : Are you ending this chat Tony?
5:46:49 PM : John : Because I am not happy with the Answer
5:47:32 PM : John : Tony!!!!!!!
5:47:40 PM : John: I don't understand this.
5:48:05 PM : Tony C: Session Ended
- 09-15-10, 09:32 AM #5
- CrackBerry Genius of Geniuses
09-15-10, 09:49 AM #7
- 5,255 Posts
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- What's that?
- 09-15-10, 10:19 AM #8
- 09-15-10, 10:29 AM #9
Last edited by plkcable; 09-15-10 at 10:35 AM.
- 09-15-10, 11:12 AM #10
Well, really it's a Sprint Forum on a BB site, and the Moment is Sprint. But I like that someone on VZW posted, because that gives you firepower when talking to a Sprint Rep about what VZW would do.
- 09-15-10, 11:16 AM #11
Last edited by plkcable; 09-15-10 at 11:19 AM.
- 09-15-10, 11:28 AM #12
funny last time I check CB forums have a section for Android , Iphones, Palm Pres, & guess what a Sprint Forum for people who actually use & have Sprint .
Last edited by Jo_795; 09-15-10 at 11:31 AM.
- 09-15-10, 11:31 AM #13
Last edited by plkcable; 09-15-10 at 11:33 AM.
- 09-15-10, 12:26 PM #15
From the Sprint and Verizon thread:
Last edited by mustangboy88; 09-15-10 at 12:30 PM.
- 09-15-10, 12:34 PM #16
- 09-15-10, 12:58 PM #17
So you post this... and at what point after this were you planning on putting something informative?
I would consider that informative.
But instead of coming back and doing anything beneficial to the OP, you reply:
- 09-15-10, 01:02 PM #18
Mustang, you do realize you are trying to carry on an intelligent conversation with someone who can't figure out what the differences are between the 8530 and 9330, right? Ok, just checking.
- 09-15-10, 02:31 PM #23
I don't know how much the new 9330 is going to cost me to upgrade come January when I'm due one anyway. Unless it's just free and it won't extend my contract, I'm staying put. I can't see paying a crapload of money for the same phone I've got now and being stuck with Sprint for another two years. Granted, their service at my house isn't great, but seeing as how they're the only carrier that does get reception, my options are limited seeing as how I live in the middle of a cotton field in BFE, Arkansas.
The only features I see that RIM is boasting is OS6 and the shiny new bezel, neither of which seem that impressive to me and I use an OtterBox anyway, so that'd be hidden.
I have yet to be impressed with OS6. Seems the exact same to me as the OS5 I've got in my Berry now.
Until Sprint can up its game and come out with a truly new Berry like the Torch or maybe a version of the Storm2, screw em. I'm staying put with my purple 8530.
Edit - and Pwned is in the eye of the beholder and you got the troll good.
Last edited by ColdSunshine; 09-15-10 at 03:20 PM.
- 09-15-10, 02:34 PM #24