Curve quits ringing and making any sound daily

**Theot#CB** · 11-02-2009, 02:39 PM

Every day both mine and my wife's Curve 8330's quit ringing after a few hours every day. I reboot them both every stinking morning, they work for awhile then they won't ring and I have to reboot them again to get them to ring. No sounds when a text come in, nor an IM, nothing.

Getting tired of it, taken them to the store and they do a battery pull and tell us to do that daily, and look at me like I'm a lying stupid moron when I tell them I do.

Any suggestions? Thanks.

**DarkPhoenix** · 11-02-2009, 02:41 PM

How long have you had the phones for?

**Theot#CB** · 11-02-2009, 02:56 PM

The wife's is 7 weeks old and I got mine in June.

**fullyinvolved** · 11-02-2009, 03:05 PM

What operating software do you have? There is a known issue with sounds on later versions of OS 4.5.xxx...Many others are having the same issue.

**Theot#CB** · 11-02-2009, 03:19 PM

Originally Posted by fullyinvolved

What operating software do you have? There is a known issue with sounds on later versions of OS 4.5.xxx...Many others are having the same issue.

I think 4.5.0. How do I check?

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**fullyinvolved** · 11-02-2009, 03:23 PM

Go to Options, About.............

**Theot#CB** · 11-02-2009, 03:39 PM

Originally Posted by fullyinvolved

Go to Options, About.............

Thanks. 4.5.0.175

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**fullyinvolved** · 11-02-2009, 03:45 PM

Yep, that is more than likely your problem. Search the forums, and you'll find a few other similar threads. My wife's Curve is doing the same thing. A battery pull usually cures it temporarily. I can live with it until they come out with a fix. (Soon I hope)

**Jo_795** · 11-02-2009, 03:54 PM

Originally Posted by Theot

Thanks. 4.5.0.175

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well sorry to hear that i have the same version i did the wireless ota update.. and i did expience that like 2-3 times but i havent experienced it anymore.. all i could remember is battery pulls n thats it.. im suprised my bb didnt crash before i did the wireless update i didnt have voicedial and my about screen was gone because i removed the .vad files.. it didnt screw it up.. BBs are wierd when it come to os's you never know what will happen.....

**Theot#CB** · 11-02-2009, 05:00 PM

Awesome, so can you roll the OS back or not?

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**fullyinvolved** · 11-02-2009, 05:13 PM

Yes, you should be able to downgrade the OS.

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**BergerKing** · 11-02-2009, 06:23 PM

http://forums.crackberry.com/f3/prop...ocedure-53359/

I was going to do this due to the same issue. However, it turns out I downloaded a pic that was a corrupted file. Hasn't lost the ringtones since I deleted that picture.

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**Metalp3n** · 11-03-2009, 09:31 AM

My curve started doing the same thing following the upgrade, and I have found that simply starting up voice commands (sometimes required twice) will get it to work and is usually a much quicker fix than a battery pull.

**Taegus** · 11-03-2009, 02:11 PM

Originally Posted by BergerKing

http://forums.crackberry.com/f3/prop...ocedure-53359/

I was going to do this due to the same issue. However, it turns out I downloaded a pic that was a corrupted file. Hasn't lost the ringtones since I deleted that picture.

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How did you find the corrupted file?

**BergerKing** · 11-03-2009, 03:19 PM

I figured mine out because I keep track of whatever mine does. A friend of mine reported she had a major crash problem after I sent her a pic. She found hers scanning the card on a PC. It was the one I sent her.

Since I knew it was an image file on hers, I went to my new downloads file, deleted the last image I downloaded, and my issues went away immediately.

A corrupted file will definitely cause strange behavior.

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