Blackberry Sign Up Problem
Im having a problem trying to sign up for a new plan on the Sprint website and selecting a Blackberry Tour.
Im trying to switch from Verizon to Sprint's Everything Data share plan. I pick the plan, pick the Moment for me and the Tour for my son. Everything is fine with me selecting the Moment. After I pick the Tour though, it takes me to a screen that says:
The following errors were found while processing your request
Please select the following service and/or package(s) required for your phone or plan: Blackberry Data Services
and it wants me to add Blackberry Services to complete my order at an additional $69.99 per month.
I called Sprint, and the rep I spoke with told me that I didnt need any additional services, the Everything Data Plan I was selecting was sufficient. I then stopped in a local Sprint store who told me the same thing. Is there something I am missing, or is it a glitch on the website?
I wanted to purchase on line to take advantage of a friend's employee referral discount...both the store and customer service said I could only use the website portal to use it. Any ideas?
Thank you for any help.
Last edited by Tech4Me; 02-05-10 at 10:29 AM.
- 02-05-10, 03:57 PM #3
Are porting or getting new numbers????????
If you getting new numbers, just make the primary line the blackberry and the 2nd line the Moment then call Sprint and have a rep switch the Moment line to the Primary...