 Thread Author
# 1

05-31-2011, 09:01 AM
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| | CrackBerry Newbie Device(s): Bold 9700 | | Location: Worcester, UK Join Date: Jun 2010 Posts: 8 Likes Received: 0
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Everylock
This app is slow, uses far too much battery life and, is far from user friendly & it apppears everyone will at some point get a message saying 'Application Not Registered' and the app stops working. At this point I contacted support and what I received was a request for practically every detail other than my inside leg measurement. When I asked why this was required I received a flurry of sarcastic and abusive emails which I have passed on to RIM. I have pasted the final email I received from them. I have blanked out my name below....
Cxxx Bxxxx,
A customer support staff member has replied to your support request, #915394 with the following response:
Hello,
Have you considered not emailing support and wasting their time? How would you not expect customer support to ask for details? It seems like you just waste peoples time. Do not email me again.
Thanks,
Developer
We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email or login to your account for a complete archive of all your support requests and responses.
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