CrackBerry.com and MobiHand store connection

[BerryWriter]

For what it's worth QuickLaunch is an outstanding app and in no way fraudulent.

[ryankask]

By far the best app I have on the handset and definitely worth the little money

[cavingjan]

Mobihand isn't exaclt a small newcomer. They have been around for a long time. I have purchases from them going back at least 4 years. I didn't realize it was the same folks running the CB store as the ones I used to purchase my old Palm OS apps from.

[branta]

[Moving this to its correct location in Site Questions]

Originally Posted by Shao128

Actually CB has done quite a bit with those developers, they had multiple spam accounts/posts on the forum and they were banned.

Multiple? I lost count of the number I banned and wiped posts. There were dozens of them all pretending to be satisfied customers - but all traced back to the same desk in China. The evidence from *real* customers suggested (at best) that the products do not work as claimed by the manufacturer, and the effort put into bogus promotion does not enhance confidence in the manufacturer.

However, CrackBerry provides a portal into the Mobihand store. The CB store gets the product details offered from Mobihand, and we don't have much control over the offers. That's a technical limitation, not a human issue. The only way to remove flaky products is for Mobihand to de-list them.

Equally, Mobihand has a huge product range and does not have resources to review and test each item offered by the suppliers so it is unavoidable that a few rogue apps will slip through. It would be unduly onerous and almost impossible at a practical level to test and verify the truth or otherwise of the manufacturer's claims for every product. Unless an app claims to work by "magic fairy dust", Mobihand is no more likely than the typical user to detect a fraudulent application.

Bottom line - users probably need to make their experience of bad applications known to Mobihand. You can make your objective findings (good or bad) known in the Third Party section here on CB as well to help others, but if there is a problem you need to contact the store operator directly.

[Lumute]

Originally Posted by Branta

[Moving this to its correct location in Site Questions]However, CrackBerry provides a portal into the Mobihand store. The CB store gets the product details offered from Mobihand, and we don't have much control over the offers. That's a technical limitation, not a human issue. The only way to remove flaky products is for Mobihand to de-list them.

Equally, Mobihand has a huge product range and does not have resources to review and test each item offered by the suppliers so it is unavoidable that a few rogue apps will slip through. It would be unduly onerous and almost impossible at a practical level to test and verify the truth or otherwise of the manufacturer's claims for every product. Unless an app claims to work by "magic fairy dust", Mobihand is no more likely than the typical user to detect a fraudulent application.

Bottom line - users probably need to make their experience of bad applications known to Mobihand. You can make your objective findings (good or bad) known in the Third Party section here on CB as well to help others, but if there is a problem you need to contact the store operator directly.

Don't get me wrong, but I think your argument is bogus... I agree that it would be impossible to test every application, but it is not true that CB does not have control over MH offers. I would think a big portion of MH sales come from CB so CB say should be important to them. As a CB user I am also a CB client, CB gets money (some %) from whatever I buy from their stores including MH and money from advertisement from the traffic I generate, so I would expect CB to do their job and protect my interests. I did fall for this one and I feel ashamed as I am a programmer too (not for BB) but it had very good reviews (which I now know are fake) and I thought worst case I just lost $4.99 (bought it on sale). After finding it does not do anything I just deleted it and moved on... But then I come here and see this thread and do a search and find all the scam reports and some of those threads are very old and i cant help but feel CB should have done something to avoid it. Often I see blog posts from the guys who run CB mentioning that they saw this or that on the forums, so they do read the forums, and they test apps, they review apps, and they do know a lot about BB and apps, so why didn't they see those threads and did something to avoid their customers (the whole CB user base) be cheated by MH with these apps? I am sure that if CB contact MH and tell them to remove it or they will take their users money elsewhere the app would be be removed in minutes. Could it be for the same reason MH is still selling them? as long as they look the other way while their users spend their money on these Fake apps they get their cut, and as many of you said, who is going to take legal action for 5 bucks?

I am sorry but I do believe CB is responsible for everything they put their name on, and they let me down this time...