11-20-14 06:28 PM
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  1. Made in flanders's Avatar
    Made in flanders
    My emails are being deleted automatically after 30 days. I'm pretty sure there is a way to stop this, I just can't find it.
    Is there anyone that can help me?

    Posted via CB10
    11-20-14 02:59 PM
  2. SlcCorrado's Avatar
    SlcCorrado
    BlackBerry
    It's your sync settings. Go into the settings for the specified account and change it to what you would like it to be.


    Automatic deletion emails-img_20141120_150030.png
    Made in flanders likes this.
    11-20-14 03:00 PM
  3. Made in flanders's Avatar
    Made in flanders
    Thanks for your answer.
    I've searched for it, but I can't find it.
    (it's in Dutch, but it just isn't there)

    Automatic deletion emails-img_20141120_220425.png

    Posted via CB10
    11-20-14 03:05 PM
  4. Joshu42's Avatar
    Joshu42
    You can only set it when you create the account on 10.2.1 :
    Automatic deletion emails-img_20141120_224611_edit.png
    Made in flanders likes this.
    11-20-14 03:47 PM
  5. Made in flanders's Avatar
    Made in flanders
    Do I have to delete and reinstall my account?

    Posted via CB10
    11-20-14 03:48 PM
  6. Joshu42's Avatar
    Joshu42
    Originally Posted by Made in flanders
    Do I have to delete and reinstall my account?
    Yes.
    Made in flanders likes this.
    11-20-14 03:50 PM
  7. Made in flanders's Avatar
    Made in flanders
    Originally Posted by Joshu42
    Yes.
    Thanks for your answer.
    Is there an easy way to do it?

    Posted via CB10
    11-20-14 03:56 PM
  8. Joshu42's Avatar
    Joshu42
    Originally Posted by Made in flanders
    Thanks for your answer.
    Is there an easy way to do it?
    Just go to your device settings by swiping from the top : Settings > Accounts, select the account you want to remove, tap the bin at the bottom, and then add a new one... Look at the settings to get it right. That's all.

    By the way, except if you are used to delete all your email after reading them, don't choose the forever option...

    Who is your email provider ? If IMAP is enabled in the server, you will be able to search on the server from the device if needed.
    11-20-14 04:02 PM
  9. MobileMadness002's Avatar
    MobileMadness002
    If your account is Gmail, you do NOT need to delete before changing this. Just edit the account, select Gmail - Email, and scroll down to Sync Timeframe.
    11-20-14 04:10 PM
  10. Joshu42's Avatar
    Joshu42
    Originally Posted by MobileMadness002
    If your account is Gmail, you do NOT need to delete before changing this. Just edit the account, select Gmail - Email, and scroll down to Sync Timeframe.
    Not on the last official release 10.2.1.3442 :
    Automatic deletion emails-img_20141121_010217.png
    11-20-14 06:03 PM
  11. SlcCorrado's Avatar
    SlcCorrado
    BlackBerry
    That's why you update
    11-20-14 06:28 PM
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