[billyboydoy]

the problem is back again.
can't charge the battery 100%
it only comes to 97.
any idea?

Posted via CB10

[engr_cent]

Try restarting the device.
Option 2: remove battery then install again after 2 hours.

Post-it via CB10 on Z10 stl100-2

[billyboydoy]

I did all what you mentioned but still the same.... I just don't got it. I didn't have this issue since I got my unit.

Posted via CB10

[DocDRM]

Run bbve tests


Posted via CB10, now from a Z30

[billyboydoy]

how do I make a bbv test?
can u explain please

Posted via CB10

[billyboydoy]

how do I perform that test??

Posted via CB10

[edi_man]

how do I make a bbv test?
can u explain please

Posted via CB10

it is an app in the bb world

[billyboydoy]

what is the name of that app?

Posted via CB10

[ypvs]

Do a search in BlackBerry World for Virtual Expert (free app). Once installed you can run diagnostics on all aspects of your phone inc the battery

[billyboydoy]

I did download this app but It doesn't give me any test result on battery!!!! still the problem remain

Posted via CB10

[billyboydoy]

Virtual experts test anything eccept the battery... I don't understand how someone would recommend this app in order to solve the battery issue that I got!?

Posted via CB10

[bluetroll]

What OS are you on and do you have another battery to test it with?


Posted via CB10

[wojt7]

Virtual experts test anything eccept the battery... I don't understand how someone would recommend this app in order to solve the battery issue that I got!?

Posted via CB10

I don't understand how someone would open a new tread about the issue discussed hundred times already. Did you use search function? I just did and got answer to your problem within 10 seconds.

[billyboydoy]

have you seen my earlier posts regarding my own issue?
than you should just calm down and concentrate Okey?
I am not blind and neither first timer in BlackBerry ...
thanks for your deep concern but I have seen and read all the post you mentioned.
none of those posts you refer to have solve this issue 100% Okey... so what if I start a fresh topic?
is it against your law?
there may be hundreds of posts just regards to battery issues but a few may give 100 % solution to this battery problem so please please...instead of reminding me try to give a solution that works for me and my z10

Posted via CB10

[billyboydoy]

I don't understand how someone would open a new tread about the issue discussed hundred times already. Did you use search function? I just did and got answer to your problem within 10 seconds.

have you seen my earlier posts regarding my own issue?
than you should just calm down and concentrate Okey?
I am not blind and neither first timer in BlackBerry ...
thanks for your deep concern but I have seen and read all the post you mentioned.
none of those posts you refer to have solve this issue 100% Okey... so what if I start a fresh topic?
is it against your law?
there may be hundreds of posts just regards to battery issues but a few may give 100 % solution to this battery problem so please please...instead of reminding me try to give a solution that works for me and my z10

Posted via CB10

Posted via CB10

[billyboydoy]

I don't understand how someone would open a new tread about the issue discussed hundred times already. Did you use search function? I just did and got answer to your problem within 10 seconds.

by the way... are you sure that I never use the search function?
for your information I already done but none solved my problem so how is that you said you find the solution for my problem within 10 seconds??? are you sure your solution work as well on my z10 too?
my goodness god

Posted via CB10

[FF22]

If it charges to 97% but lasts for a reasonable amount of time, I would not worry about it that much. Are there other problems, like only lasting 2 or 3 hours?

[wojt7]

by the way... are you sure that I never use the search function?
for your information I already done but none solved my problem so how is that you said you find the solution for my problem within 10 seconds??? are you sure your solution work as well on my z10 too?
my goodness god

Posted via CB10

Yes I'm sure the solution posted on this boards many times work for everybody. Do a search and apply before writing another chaotic posts.

[billyboydoy]

what is your problem?
back off please...I don't need your help.

[billyboydoy]

If it charges to 97% but lasts for a reasonable amount of time, I would not worry about it that much. Are there other problems, like only lasting 2 or 3 hours?

it charge up to 96 now and phone turns off at 4%
I did calibration proccess and all recommendation that was posted in this forum. . no changes.

Posted via CB10

[lynxs_claw]

Try unplugging the charger when fully charged at 97% and plug back in (repeatably if necessary) . Sometimes mine will top out at 97 but will charge again to 100 after I plug it back in.

Posted via CB10

[billyboydoy]

that's what I done :
I charge the battery until it did stop at 96%
I pulled out the battery for 5 hours and insert it back in the phone and now I got the right preccentage on my battery indicator.
thank you everybody for all help

Posted via CB10

[assk]

Did you bought a new battery. I'm just curious, because a lot if people have battery issues but sometimes the battery is just worn out.

Posted via CB10

[bounce007]

Virtual experts test anything eccept the battery... I don't understand how someone would recommend this app in order to solve the battery issue that I got!?

Posted via CB10

Why you gotta be so rude? The guy was trying to help you and when someone called you on it you go off being more rude. Use the search function dude.

Posted via CB10

[billyboydoy]

Did you bought a new battery. I'm just curious, because a lot if people have battery issues but sometimes the battery is just worn out.

Posted via CB10

no sir I didn't buy a new battery

Posted via CB10