[tufcustomer]

An annoying issue I've been experiencing as of late is the Z30's inability to get reception without turning the antenna off and then back on. For example, coming out of a subway tunnel the phone switches automatically from the X to emergency calls only symbol. In order to get any network though I have to power cycle the antenna every time. As soon as I do that I have 2-3 bars.

Is my antenna going bad or is Rogers being Rogers (wouldn't surprise me in the least)? In Toronto BTW.

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[jaydee5799]

Maybe this is dependent on your carrier and location. I never have to power cycle my antenna for it to work.

[CDM76]

I've never had this issue with my Z30. I'd give carrier a call for sure.

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[tufcustomer]

Okay, probably is a provider issue. I did the same thing today, except had the Z30 limited to 4G and below and was able to gain full reception right out of the tunnel. Rogers strikes again, smh.

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[nfsw]

Yes, Like jaydee correctly said, its a carrier specific issue.

I'm on Vodafone and have experienced this many times on my Z10 and now occasionally on Z30. I think it get stuck while switching between 3G to 2G and vise versa.

But, Z30 does a solid job on signals. At my work, which is away from main city area, its a dream to have a proper working 3G signal. Everyone at my office switch to '2G Only' the moment they stepped in, just to save juice and to avoid call drops. Be it a Android, iphone. But Z30 shows how powerful paratek antenna is !! now with Z30, I can log in to CB forums in most of my office areas. I had never been able to get the 3G signals on my Z10 there.

[tufcustomer]

Yes, Like jaydee correctly said, its a carrier specific issue.

I'm on Vodafone and have experienced this many times on my Z10 and now occasionally on Z30. I think it get stuck while switching between 3G to 2G and vise versa.

But, Z30 does a solid job on signals. At my work, which is away from main city area, its a dream to have a proper working 3G signal. Everyone at my office switch to '2G Only' the moment they stepped in, just to save juice and to avoid call drops. Be it a Android, iphone. But Z30 shows how powerful paratek antenna is !! now with Z30, I can log in to CB forums in most of my office areas. I had never been able to get the 3G signals on my Z10 there.

Yep, I'll give them a call and see if I need a new sim card maybe. Awesome, I agree when it works it's a beast.

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