[zmsox]

Hi,
maybe we have a passport user like me with a google apps account.
It is possible to make a remote search for emails on the latest OS?

thanks.

[robsteve]

My son is using Google apps at his High School and the remote search works for emails. He is using a Z30 and previously a Z10 on the stock 10.2.1 OS. You need to setup the account as an Exchange account rather than an IMAP account.

You also need to be a paid or education Google apps subscriber to setup as an Exchange account.

Here is the link his school IT department provided for setting up a Google Apps account as an Exchange Active Sync account.

http://www.ryerson.ca/google/usingap...gmailbb10.html
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[zmsox]

many thanks.
Im google apps user and i pay all my accounts. On my q10 and on the p9982 i have the latest 10.3. os, but no remote search for emails.
I have setup all as exchange accounts.

My son is using Google apps at his High School and the remote search works for emails. He is using a Z30 and previously a Z10 on the stock 10.2.1 OS. You need to setup the account as an Exchange account rather than an IMAP account.

You also need to be a paid or education Google apps subscriber to setup as an Exchange account.

Here is the link his school IT department provided for setting up a Google Apps account as an Exchange Active Sync account.

Setting up Gmail on Blackberry 10 - google - Ryerson University
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[robsteve]

Did you check the link I provided and compare the settings to what you have? If this doesn't help, contact Google and see if there is active sync enabled on your Google paid account.

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[zmsox]

Did you check the link I provided and compare the settings to what you have? If this doesn't help, contact Google and see if there is active sync enabled on your Google paid account.

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Many thanks.
Will do that.

[zmsox]

dear,
i have contacted google. Active sync isn't available for google apps.

that is the answer that i get from them.

[robsteve]

You need to have a paid Google account in order to get active sync. If you have a free account you will not have that feature. I thought you said you paid for Google?

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[zmsox]

google apps is payed.
we have there domains there and several emails accounts.

i have contacted the support. no active sync. and thats what im saying. remote search will not work

can you make a screenshot from your remote search in the emails?

thanks

[conite]

Remote search works perfectly fine with a straight up imap Gmail account. Just add your Gmail account with default settings and you're ready to go. Works for me. I have a free Gmail account.

Edit: I see you are asking about Google Apps, not Gmail . That's different I guess.

Z30STA100-5/10.3.1.632

[INTz]

I have an imap gmail account and it's not an option for me either.

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[Bla1ze]

Remote search works fine on both my Google Apps account and my regular Gmail and I don't even pay for my Google Apps account. Though maybe it was grandfather'd in or something before they made the changes.

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[INTz]

Remote search works fine on both my Google Apps account and my regular Gmail and I don't even pay for my Google Apps account. Though maybe it was grandfather'd in or something before they made the changes.

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I've had my Google apps and gmail accounts for ages. My Google apps is exchange and my Gmail Imap. Neither allow remote search which is such a great feature!

Wonder what's wrong with Mine.

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[zmsox]

Thanks for the response.
That's crazy.

How do you configured the accounts? IMAP or exchange?

[ettorwe]

I also have paid g apps and no remote search for email, only for contacts that imho is useless.
Gmail free in imap has remote search.
On ipad i have it.

[zmsox]

same here, in contacts i have it, in emails not. tomorrow i will try with the passport to set up all accounts as imap.

I also have paid g apps and no remote search for email, only for contacts that imho is useless.
Gmail free in imap has remote search.
On ipad i have it.

[ettorwe]

same here, in contacts i have it, in emails not. tomorrow i will try with the passport to set up all accounts as imap.

The os is the same so i think it changes nothing.

[zmsox]

Crazy

With the passport and Google apps account setup as imap I have remote search.

Thanks :-).

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[ettorwe]

Imap yes, exchange no?

[zmsox]

With imap you have remote. With exchange no.

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[INTz]

With imap you have remote. With exchange no.

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I have both exchange and imap and no remote search with either.

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[ettorwe]

Now I have search remote (imap) but I find only received messages, no sent. Are you able to search and find the sent messages?

Inviato dal mio Passport utilizzando Tapatalk

[INTz]

Now I have search remote (imap) but I find only received messages, no sent. Are you able to search and find the sent messages?

Inviato dal mio Passport utilizzando Tapatalk

How did you get it?


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[zmsox]

yes, when i search it displays also the sent messages.

Now I have search remote (imap) but I find only received messages, no sent. Are you able to search and find the sent messages?

Inviato dal mio Passport utilizzando Tapatalk

[plexmaka]

My remote search works with imap account on Gmail apps for domain

Free version as well

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