09-02-14 08:41 AM
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  1. g33kphr33k's Avatar
    g33kphr33k
    I deleted a user fro BES10, renamed them in the AD and on Exchange and tried to add them back but BES can't find the user.

    It wouldn't be such an issue if it wasn't for the account being the EA to the CEO. We changed person so I just renamed the account.

    Any ideas? User can be found in AD, on Exchange, in address books, etc, just not on BES10.

    I can't bounce the server until late tonight so any ideas would be nice.

    Posted via CB10
    09-01-14 04:56 AM
  2. chasdrury's Avatar
    chasdrury
    In the advanced search options under manage users change the option to 'queued to be deleted' to yes and then hit search. The user might still be pending delete. If so, you can delete from that queue then try and re add

    Posted via CB10
    g33kphr33k likes this.
    09-01-14 11:03 AM
  3. g33kphr33k's Avatar
    g33kphr33k
    You Sir, deserve a pay rise!

    Thank you. Found and deleted.
    09-02-14 02:59 AM
  4. chasdrury's Avatar
    chasdrury
    Originally Posted by g33kphr33k
    You Sir, deserve a pay rise!

    Thank you. Found and deleted.
    No worries. I had the same a while ago and it was more by luck that I found it!

    Posted via CB10
    09-02-14 08:41 AM
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