08-30-14 03:47 PM
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  1. noname1556's Avatar
    noname1556
    I turned on BlackBerry Protect on my BBZ10 and just to try it how it works i open the website protect.blackberry.com on my laptop and loged in but it says:

    "A device isn�t associated with BlackBerry Protect. To add a device to this account, on a device running BlackBerry 10 OS, swipe from the top of the home screen. Tap Settings > Protect. Turn on BlackBerry Protect."

    I have turned it on, how to fix this ?
    08-30-14 10:52 AM
  2. ArmedHitman's Avatar
    ArmedHitman
    Originally Posted by noname1556
    I turned on BlackBerry Protect on my BBZ10 and just to try it how it works i open the website protect.blackberry.com on my laptop and loged in but it says:

    "A device isn’t associated with BlackBerry Protect. To add a device to this account, on a device running BlackBerry 10 OS, swipe from the top of the home screen. Tap Settings > Protect. Turn on BlackBerry Protect."

    I have turned it on, how to fix this ?
    You sure its the same ID? Try turn it off and on again and see what happens?
    08-30-14 10:56 AM
  3. noname1556's Avatar
    noname1556
    Yes, the same id, turned it off and on again but not work
    Originally Posted by ArmedHitman
    You sure its the same ID? Try turn it off and on again and see what happens?
    08-30-14 11:15 AM
  4. greg_z's Avatar
    greg_z
    After reading this post I checked my BlackBerry Protect and my z10 vanished from BlackBerry Protect. It was there a month ago when it slipped out of my bag in the car and I found it using protect. It is turned on on z10, I restarted phone with no effect.

    Posted via CB10
    08-30-14 11:39 AM
  5. noname1556's Avatar
    noname1556
    Bought BBZ10 "NEW" from ebay, Speaker aren't working, and i found that GPS is not working, so it can't work with BlackBerry protect if no GPS
    08-30-14 11:48 AM
  6. wojt7's Avatar
    wojt7
    Log out on website, log in again. Leave for a minute or so. Should come up. It's just slow.
    08-30-14 12:02 PM
  7. greg_z's Avatar
    greg_z
    Tried it twice nothing changes

    Posted via CB10
    08-30-14 01:26 PM
  8. scrannel's Avatar
    scrannel
    Those of us on t-mo, are suffering through a wifi-calling outage on BBerry 10 series phones only. We have been told this is a t-mo issue (which it may be) but I was also told that t-mo was working in concert w/BBerry to resolve. This also makes sense in that no other wifi-calling capable phones on T-mo are having problems. About the time we lost wifi-calling I and others noticed some or all features of Protect were down. So, something indeed may be up with BBerry.
    08-30-14 02:26 PM
  9. Gearheadaddy's Avatar
    Gearheadaddy
    You have to pay for the service now...used to be free...

    CrackBerry Genius on Verizon 10.3.0.1130/1154 bars
    08-30-14 03:47 PM
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