1. ditto1958's Avatar
    I've been having some problems with my PB recently, so I decided to back it up and reload the OS. Reload seems to have gone fine, and PB seems to operate normally. I connected it to a PC, and tried to restore it from the backup I did earlier today. It will not restore. It tries to start, but keeps saying restore was cancelled.

    I connected it to another PC, and tried the same thing with a backup file I did a couple of months ago. Any suggestions on what could be wrong? Pretty sure both backups are not corrupt, as they were done at different times on two different machines.
    08-27-14 07:50 PM
  2. bambinoitaliano's Avatar
    I suggest you use BlackBerry Link or BlackBerry Desktop Manager, which ever one you have not try.

    Posted via CB10
    08-27-14 08:53 PM
  3. robsteve's Avatar
    Reboot the PlayBook and try the restore again.

    Posted via CB10
    08-27-14 09:02 PM
  4. ditto1958's Avatar
    I have rebooted the PlayBook. Didn't help. Tried in both Link and Desktop Manager. Same thing happened with both.
    08-27-14 10:26 PM

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